Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation’s preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.
What you will have an opportunity to do:
POSITION TITLE: Director of Association Sales
DIVISION/DEPARTMENT: Sales
REPORTS TO (TITLE): Vice President of Resort Sales
SUPERVISES: None
DATE (Revised): July 27, 2026
BASIC FUNCTION: The Director of Association Sales is responsible for leading and executing the resort’s association sales strategy to drive group room revenue, meetings, conferences, and events. This position develops and maintains strong relationships with association clients, identifies new business opportunities, and manages the sales process from prospecting through contract execution. The Director partners with Sales, Catering, Revenue Management, and Operations to maximize revenue opportunities, achieve established sales goals, and ensure an exceptional client experience while meeting or exceeding the resort’s overall profitability objectives.
Must be able to effectively communicate with customers in a friendly and positive manner, in order to solicit business and meet client needs. This position may require occasional travel for client visits, sales calls, and events. Must be a team player who loves to apply creativity and a good sense of humor to the sales process. The ability to listen, speak and write in English to ascertain information and respond to clients is a must. Independent, high energy, entrepreneurial sales professionals will excel. Knowledge of large resort hotel structure and how all departments interact is a plus. Experienced in Amadeus / Delphi or similar space / rooms inventory systems is certainly highly important A minimum of 5 years of hotel sales experience is required.
RESPONSIBILITIES
Meet, greet, and entertain potential clients, providing information regarding the property to promote and increase sales. Generate requests for proposals and manage efforts to secure Association market group and event business. Negotiate contracts ensuring that all pertinent aspects of solicitation and closing are complete and documented. Supervise the overall set up and implementation of events and meetings, working closely with other departments to ensure that the guest specifications are met and their satisfaction is achieved. Represent the resort in targeted trade shows, maintaining high visibility and positive relations in relative association business organizations. Association Market sales strategy, planning and sales performance and reporting. Must meet or exceed annual goals/targets of position. Must be willing to travel to trade shows, events in market, throughout the US.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
NAME DATE
What are we looking for?
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
