Job Description

Job Location: SST Office - Los Angeles, CA 90057
Salary Range: $108,000.00 - $148,000.00 Salary/year
Director of Alumni Support and College Success
26-27 School Year
Position Title:  Director of Alumni Support and College Success
Reports to:  Senior VP of Student and Family Services
FLSA Status:  Exempt, Full-Time, 12-month
WHO WE ARE:
Bright Star Schools is a free, publicly funded and open enrollment non-profit organization with nine public charters in urban Los Angeles. Across all of our Bright Star sites, over 90% of our students are eligible for free and reduced lunch.
Our mission is to provide holistic, inclusive support for all students to achieve academic excellence and grow their unique talents so that they find joy in higher education, career, and life. Bright Star students will become leaders who act with integrity and champion equity to enrich our communities and the world. The framework to our success is our core operating principles, which are Integridad, Ubuntu, Kohyang (고향), and Growth.
Our educators join a family that is passionate and committed to developing all students to become well-rounded citizens. We offer small class sizes, comprehensive coordinator support, and numerous collaboration opportunities across the organization and within school sites. We strongly believe in listening to all stakeholders’ voices, and we work to increase teaching practice and effectiveness through our data-driven and feedback-derived professional development.
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Bright Star Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national or ethnic origin, age, disability, pregnancy, or veteran status.
Role

Summary
The Director of Alumni Support and College Success (ASCS) leads the centralized Alumni Support and College Success Program for Bright Star Schools. This role is responsible for designing, implementing, and continuously improving a network-wide system that supports alumni from high school graduation through postsecondary completion.
Working across all high schools, the Director partners closely with principals, school counselors, the Director of School Counseling, and other student support leaders to ensure strong senior-to-alumni transitions and sustained alumni engagement. The Director establishes clear outcomes, builds infrastructure for alumni tracking and support, and provides data-driven insight to executive leadership on alumni persistence and completion trends.
Reporting to the SVP of Student & Family Services, this role serves as the central leader for alumni success across the network and is accountable for building a sustainable, high-impact alumni support model.
WHAT YOU’LL DO:
Network-Wide Alumni Strategy & Systems
- Develop and implement a clear strategy for alumni matriculation, persistence, and graduation
- Establish measurable goals aligned to organizational priorities
- Design and implement sustainable systems for tracking alumni outcomes and maintaining long-term engagement across all high schools.
- Continuously assess program effectiveness and refine strategies based on data and emerging needs.
Cross-School Partnership & Alignment
- Partner closely with high school principals to align alumni success strategies with school goals
- Collaborate with school counselors to ensure smooth senior-to-alumni transition
- Work in coordination with the Director of School Counseling to align advising practices
- Serve as the central point of leadership and coordination for alumni success across the network
- Provide regular updates and outcome reporting to the SVP of Student & Family Services
Alumni Tracking, Data Systems & Reporting
- Implement and manage alumni tracking processes to monitor postsecondary enrollment, persistence, and completion outcomes
- Maintain accurate and comprehensive alumni records across all high schools
- Prepare quarterly and annual reports for the SVP of Student & Family Services and executive leadership, highlighting trends, outcomes, and areas of concern
- Identify alumni who may require additional support and coordinate appropriate outreach and interventions
- Partner with the SVP of Student & Family Services in the development and launch of a Bright Star alumni engagement platform; provide program expertise, user insight, and ongoing management of alumni-facing tools and communications
- Ensure confidentiality and responsible stewardship of alumni data
Alumni Engagement & Tiered Support
- Design and implement a tiered alumni support model that provides differentiated levels of engagement and support based on alumni needs.
- Develop communication systems (digital platforms, newsletters, events) to maintain engagement
- Build alumni community that reinforces belonging and persistence
Postsecondary & Career Partnerships
- Develop and maintain relationships with colleges, scholarship organizations, and support programs
- Connect alumni to tutoring, internships, career pathways, and other opportunities that support persistence and career readiness
- Promote summer, career, and networking opportunities
Transition & Senior Education
- Educate graduating seniors and families about alumni support services
- Coordinate with each high school to introduce alumni programming before graduation
- Ensure continuity of support from senior year through postsecondary enrollment
Values Alignment
- The Director of Alumni Support and College Success advances Bright Star Schools’ mission by ensuring graduates remain supported beyond high school and have the guidance, resources, and relationships necessary to persist and complete their postsecondary goals.
- Integridad: Maintains responsible stewardship of alumni data and communicates outcomes transparently while advocating for alumni needs.
- Ubuntu: Builds trusting partnerships with school leaders, counselors, alumni, and external organizations to create a network of support that strengthens postsecondary persistence.
- Kohyang: Honors the identities, experiences, and aspirations of alumni by maintaining meaningful relationships and ensuring they remain connected to a community that supports their success.
- Growth: Continuously improves alumni support systems, engagement strategies, and data tracking to strengthen long-term outcomes for graduates.
Performance Outcomes
Success in this role is demonstrated through strong program performance and measurable impact, including:
- Clear, consistent alumni tracking across all campuses
- Strong working relationships with principals and counseling teams
- Regular executive reporting with actionable insights
- Increased alumni persistence and graduation rates
- Alumni who remain connected and engaged with Bright Star
WHAT YOU’LL BRING:

Required Qualifications
- Bachelor’s degree required; Master’s in Education or Counseling credential preferred.
- 5+ years supporting high school/college students, preferably from low-income or high-needs communities; college persistence experience preferred.
- Knowledge of college admissions and financial aid, especially for first-generation students; Spanish fluency preferred.
- Demonstrated cultural competency and ability to build relationships with alumni, higher education partners, charter networks, and staff.
- Strong organization, communication, and ability to manage multiple priorities in a fast-paced environment.
- Proficiency with technology platforms, databases, and social media; experience planning events preferred; reliable transportation required; strong alignment with Bright Star Schools’ mission and values.
WHAT WE OFFER:
Salary:  $108,000 - $148,000
Start Date: July 1, 2026
Location: Los Angeles, CA
Benefits: Health, dental, vision, life insurance, short term disability, personal time off (PTO), 403b  Sponsored Plan, Disability Insurance, Holidays.

Qualifications
WHAT YOU’LL BRING:

Required Qualifications
- Bachelor’s degree required; Master’s in Education or Counseling credential preferred.
- 5+ years supporting high school/college students, preferably from low-income or high-needs communities; college persistence experience preferred.
- Knowledge of college admissions and financial aid, especially for first-generation students; Spanish fluency preferred.
- Demonstrated cultural competency and ability to build relationships with alumni, higher education partners, charter networks, and staff.
- Strong organization, communication, and ability to manage multiple priorities in a fast-paced environment.
- Proficiency with technology platforms, databases, and social media; experience planning events preferred; reliable transportation required; strong alignment with Bright Star Schools’ mission and values.