The New York City Comptroller’s Office works to promote the financial health, integrity, and effectiveness of New York City government, in order to strengthen trust, secure a thriving future for all New Yorkers, and build a more just, equitable, and resilient city. Led by an independently elected citywide official, the comptroller’s office provides checks and balances needed to hold City government accountable for budgeting wisely, investing responsibly, operating efficiently, acting fairly, living up to its obligations and promises, and paying attention to the long-term challenges we face together.
The Office of the Comptroller’s Bureau of Information Systems provides a full range of technology support services for key business functions and Charter mandated responsibilities of the Comptroller’s Office. These services include technology strategic planning, web site development, graphic design, disaster recovery, systems development, network administration, audio/visual services, business process re-engineering, change management, program management, security administration, service desk, computer operations, telecommunications, and document management.
Under the direction of the Senior Director of Application Development, the Director of AI Solutions will lead the design, development, and implementation of AI-powered applications across the agency. This role will focus on delivering practical, scalable AI solutions, such as intelligent knowledge assistants, document processing tools, and conversational interfaces that leverage modern machine learning and large language model (LLM) technologies. The Director will work closely with business stakeholders, development teams, and IT leadership to identify high-impact use cases, ensure responsible AI adoption, and integrate AI capabilities into enterprise systems and workflows.
Duties and responsibilities of the position include, but are not limited to the following:
- Lead the design and development of AI-driven applications using machine learning and LLM technologies.
- Identify and prioritize AI use cases that improve operational efficiency, decision-making, and service delivery.
- Build and oversee solutions such as document intelligence systems, semantic search, and knowledge assistants.
- Establish best practices for prompt engineering, model evaluation, and AI solution architecture.
- Ensure AI solutions align with agency governance, security, privacy, and compliance requirements.
- Collaborate with application development teams to integrate AI capabilities into existing systems and workflows.
- Oversee the lifecycle of AI solutions, including experimentation, prototyping, deployment, and monitoring.
- Define and implement standards for responsible AI usage, including bias mitigation, transparency, and auditability.
- Work with vendors and cloud providers to evaluate and procure AI tools, APIs, and platforms.
- Provide technical leadership and mentorship to developers and analysts working on AI initiatives.
- Communicate project status, risks, and outcomes to executive leadership and stakeholders.
- Stay current with emerging AI technologies and recommend adoption strategies aligned with agency goals.
- Perform other related job duties, as may be required.
EXECUTIVE PROGRAM SPECIALIST ( - 13390
1. A baccalaureate degree from an accredited college in computer science, data science, artificial intelligence, information systems, or a related field, and four (4) or more years of experience in data science, or software development or a related field; or,
2. Education and/or experience equivalent to "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.
City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs
The City of New York offers its employees:
• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.
• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.
• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.
• Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers.
• Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.
