Job Description

Overview

Director of Administration and Strategy

Full-time, days

Why work as a Director of Administration and Strategy at the Dartmouth Health Home Care?

• You experience satisfying and challenging work that makes a difference, every day.
• You really get to know your patients and become an integral part of their care team.
• You are provided broad independence but are also part of a cohesive interdisciplinary team.
• You get to be an important part of the community where you live.
• You have a work/life balance that can match the flexibility you need.

Benefits include:

• Employee Referral Bonuses
• Clinical CEUs
• Online LinkedIn Learning
• Generous paid time off and holidays
• Extensive health, dental, and lifestyle benefits that come with being part of the renowned Dartmouth Health system

Locations:

• Upper Valley and surrounding areas

Dartmouth Health Home Care covers more than 70 towns delivering superior nursing, rehabilitation, hospice, and personal care services with proven effectiveness, integrity, and compassion. Our only goal is to help the people in our communities. When you join the Dartmouth Health Home Care, you’ll become part of a dedicated team delivering outstanding home health and hospice services that enrich the lives of the people we serve.

We would love to meet you and tell you more about this engaging and fulfilling part of our healthcare delivery system. Our Hiring Managers can explain the different roles, our service area, the unique aspects of home and hospice care, and the many benefits we can offer your career and personal life.

Responsibilities

As the Director of Administration and Strategy you will be responsible for defining, building and scaling the organization’s strategic culture initiatives and operational alignment within the Dartmouth Health system. This leader will execute initiatives to optimize administrative functions, and leverage shared services that enhance the culture to drive quality, efficiency, and financial sustainability. This will include both clinical and administrative alignment. This leader will partner with the senior leadership teams at DHHC and will report directly to the CEO and work closely with local leadership teams and Dartmouth Health employees, to build a unified, patient-centered culture l of care that maintains DHHC’s community focus while leveraging systemwide resources.

• Defines, builds and scales the organization’s culture initiatives tied directly to the organizations strategic plan. Coordinate with system strategy leaders to ensure appropriately aligned strategic planning and execution. Oversee development of regional administrative hubs, including finance, HR, quality, ensuring efficient shared services.
• Leads management strategies during periods of growth or change that preserve morale. Assess the financial impact of strategic initiatives, ensuring a balance between growth and sustainability.
• Coordinates organizational events and team building workshops. Develops and manages peer-to-peer recognition programs and service milestone awards. Collaborates with leadership on community engagement activities and events. Work with Marketing & Communications teams to develop branding, patient engagement, and outreach strategies.
• Manages the new hire orientation process, ensuring new employees feel welcomed and integrated into the organization culture. Helps drive productivity and performance, using HR systems and analytics to understand issues, trends and recommended course correction during employees first three (3) years.
• Partnering with DH Communications team, manages internal communications including routine culture communications, organizational newsletters and internal messaging boards. Manages external marketing practices including brochures, announcements and recruitment messaging in partnership with the DH TA team.
• Partnering with Human Resources, analyze engagement metrics, identify trends across departments, and present actionable insights. Gathers day to day employee feedback and reports recurring operational or cultural friction points and implements action steps to address.
• Partnering with the DH Career Development team, develops leadership education for the continued growth and development of organizational leaders. Trains program leaders on engagement best practices, coaching them on patient interactions.
• Partner with COEs to develop and execute strategic talent management initiatives – addressing Workforce Planning, Talent Acquisition, Retention, Performance Management, Employee Engagement, Training & Development, and Succession Planning - to ensure alignment with overall goals.
• Responsible for all administrative management to include facilities and supplies. Actively seek ways to reduce expenses through operational efficiency and consolidation of services. Partnering with the DH Supply Chain team, helps with negotiations and contract discussions for DHHC. Work with the CEO to oversee strategic deployment of resources to maximize return on investment.
• This job description is not meant to be exhaustive and may be modified as needed. Employees may be assigned other related duties to meet organizational needs.

Qualifications

REQUIRED QUALIFICATIONS

• Bachelor's Degree
• Work Experience

PREFERRED QUALIFICATIONS

• Experience controlling and coordinating concurrent projects, competing priorities and critical deadlines.
• Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
• Excellent organizational skills with the ability to handle pressures of deadlines, diverse assignment loads and high work volumes.
• Strong influencing skills with people/teams and experience operating successfully in a complex organization with multiple stakeholders and competing priorities.

Required Licensure/Certifications

• None

Salary ranges within each pay grade are based on qualifications, skills, experience, equity in comparison to similar positions, and external market values.