Job Description

Womble Bond Dickinson (US) LLP, an AmLaw 100 law firm, seeks a strategic and operationally focused Director of Administration for its Charlotte, North Carolina Office. Reporting to the Chief Administrative Officer and Office Managing Partner, this in-office role oversees all aspects of office operations, including intersections with financial management, talent and performance, marketing/client development, real estate/facilities, practice management and other coordination with other administrative teams. The Director of Administration serves as a key liaison between firm leadership and local teams, ensuring alignment with firm-wide initiatives and delivering exceptional support to attorneys and clients. Keys to success in this position are the ability to demonstrate industry knowledge and legal management skills, build the Womble Bond Dickinson brand in the market, as well as possess strong business acumen.

Key Responsibilities

• Strategic Leadership & Compliance
• Model firm core values of integrity, client devotion, and respect.
• Ensure compliance with firm policies and risk management protocols.
• Contribute to strategic planning and practice management initiatives.
• Financial & Operational Oversight
• Develop and manage office budgets and financial controls.
• Monitor staffing ratios and workload distribution.
• Partner with Practice Management to meet billing and profitability targets.
• Identify and implement process improvements to enhance efficiency.
• Talent & Performance Management
• Lead recruitment, onboarding, and integration of business professionals.
• Oversee performance evaluations and compensation reviews for office and legal support teams.
• Foster a positive work environment and resolve employee relations issues.
• Facilities & Technology
• Lead office space strategy, construction, and relocation projects.
• Create and manage vendor relationships and maintenance programs.
• Communicate technology needs to IT and support implementation.
• Client Development & Market Presence
• Support client development and local business development efforts.
• Represent the firm in the local market and build brand presence.

Education and Experience

• Bachelor’s degree required; advanced degree or certification (SHRM, CLM) preferred
• Minimum of ten years of related experience required in office administration, HR, finance, and business operations, preferably in an AmLaw 100 law firm or professional services organization
• Strong proficiency in Microsoft Office

Key Competencies:

• Client service-oriented team player able to work in a fast paced, energetic and positive environment
• Strategic thinking and active listening skills
• Strong analytical, project management and program development skills
• Exceptional written and oral communication skills with strong interpersonal skills and the ability to remain poised in difficult situations
• Ability to work independently with multiple projects and priorities simultaneously, and adjusts priorities as needed
• Talent for identifying issues, developing recommendations, and implementing solutions