Director,OCEO Operations

College Board –Office of the CEO

Location:This is a hybrid role and requires the candidate to be on-site at our New York office at a minimum of every Tuesday and Wednesday with other in-person work across New York City as needed.

Type:This is a full-time position

About the Team

The Office of the CEO(OCEO)is a small, high leverage enterprise team thatoperatesat the center of College Board, working directly with the CEO, President, and senior leaders to strengthen and accelerate mission impact. The Office brings together executive leadership support and enterprise execution to ensure the organization moves in a coherent, disciplined, and aligned way.

We work with urgency, integrity, and a focus on high-quality output, collaborating daily with colleagues across the2,000-person organization. Our team is committed to providing clarity and meaning for all College Board colleagues to drive organizational priorities and thrive

About the Opportunity

As Director, OCEO Operations, youare responsible forthe systems, processes, and digital infrastructure that enable the CEO and Chief of Staff tooperateeffectively. Your role exists to ensure seamless day-to-day operations, disciplined execution of administrative tasks, and strong coordination across stakeholders -- all supported by a technology-forward operating model that keeps the Office of the CEO organized, informed, and prepared.

This is a high-trust role that demands exceptional judgment, discretion, and deep fluency in modern executive tools and platforms. You take full ownership of the routines and infrastructure you build, designing durable processes that scale and hold up under pressure. You set the operational standard for the OCEO -- not justmaintainingsystems butcontinuously improving them.

You work in close partnership with all roles in the Office of the CEO and provide day-to-day direction to theSpecial Assistant to theCEO You report tothe Executive Director,CEOInitiatives, with a dotted line to the Chief of Staff

In this role, you will:

OCEO Operations(70%)

Calendar,Scheduling,and DailyPreparation

• ManagetheChief of Staff’scalendar end to end, ensuring accuracy, sequencing, preparation time, and realistic transitions between commitments;effectivelypartner withthe CEO’s Special Assistantfor CEO schedulingcoordination

• Exercise senior judgment in shaping daily and weeklyflowso the Chief of Staff’s time reflects priorities;maintaindeep fluencyof theirpreferences, working style, and constraints, and apply that knowledge consistently in scheduling decisions

• Prepare and distribute daily briefing tables for the CEO and Chief of Staff, ensuring both have the materials, context, and preparation needed for all commitments the following day.

Executive Correspondence andContacts

• Manage and triage theCEO’s andChief of Staff's inbox—establishandimplement consistent guidelines toprioritizewhat requires direct attention, handling or routing what does not, drafting routine responses, and flagging time-sensitive items so nothing critical is missed

• Build andmaintainprocesses and systems formanagingkey contacts, engagement history, and relationship touchpoints on behalf of OCEO,activatingkey collaboratorsto use andmaintainrecords in their roles

Travel and Expenses

• Oversee all Chief ofStafftravel, including planning,logistics, itineraries, expenses, and real-time adjustments

• Anticipate risks or points of friction and put plans in place to address them before they arise

Office Processes and Systems

• Administer the OCEO budget, including managing requisitioning,contributions and payments,and other procurement andpurchasingactivities as needed.

• Design,maintain, and continuously improve tech-enabled systems that ensure the CEO hastimelyaccess to materials, information, contacts, and context across all engagements

• Proactivelyidentifyopportunities to streamline, automate, or improve processes within OCEO through better use of existing tools or introduction of new capabilities, in partnership with IT, Workplace Experience, and Digital Workplace

• Identifybreakdowns in routines or systems and refine processes to improve consistency and efficiency

Administrative Leadership

• Maintain strict standards of confidentiality, professionalism, and attention to detail

• Provide directionand support for CEOtravel managed by Special Assistantas needed.

• Partner with the CEO’s Special Assistant to ensure continuity, resilience, and consistency inall OCEO supportactivities,regardless of travel, volume, or changing demands

Special Projects, Events, and Follow-Through (30%)

• SupportOCEO events and engagements by owning project plans,logistics, set upand execution of internal enterprise-level CEO events (e.g.,strategy sessions,Executive Leadership Team retreats, VP convenings, new hire welcomes), partnering with staff across teams to ensure seamless coordination

• Manage the OCEO calendar, publishing org-wide events for staff.

• Partner with Workplace Experience onin-office events, activities, and staff engagement opportunities.

• Push in to support a wide range of special projects that need operational support.

About You

To qualify for this role, you must have:

• High school diploma or equivalent required; BA preferred.

• Minimum 5 years of administrative experience supporting senior executives.

• Expertisein Microsoft Office Suite (Word, Outlook, PowerPoint, Excel).

• Experience managing complex calendar schedules and high-level travellogistics

• Familiarity with Concur or similar expense platforms.

• Excellent verbal and written communication skills.

• Highly proactive and responsive, with strong judgment and problem-solving skills.

• Exceptional organization, multitasking, and attention to detail.

• Positive, personable, and collaborative demeanor.

• Ability to manage sensitive information with discretion.

• Available to work in person on Tuesdays and Wednesdays in our New York office, and easily other days as well as needed

• The ability to travelregularly to the CEO’s home and College Board’s officeas well as anadditional3-4 times atimes a yearon behalf of College Board business

All roles at College Board require:

• A passion for expanding educational and career opportunitiesand mission-driven work

• Authorization to work in the United States for any employer

• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions anda comfortlearning and applying new digital tools independently and proactively.

• Clear and concise communicationskills, written and verbal

• A learner's mindset and a commitment to growth:welcoming diverse perspectives, giving and receivingtimely, respectful feedback, and continuously improving through iterative learning and user input.

• A drive for impact and excellence:solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.

• A collaborative and empathetic approach:working across differences, fostering trust, and contributing to a culture of shared success.

About Our Process

• Application review will beginimmediatelyand will continue until the position is filled.This role is expected to accept applications for a minimum of 5 business days.

• Whilethehiring processmay vary, it generallyincludes:resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise, a panel interview, a conversation with leadership and reference checks

What We Offer

AtCollegeBoard, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive.We’rea self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market.

A Thoughtful Approach to Compensation

• The hiring range for this role is $100,000–$140,000

• Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.

• We aim to make our best offerupfront—rootedin fairness, transparency, and market data.

• We adjust salaries by location to ensure fairness, no matter where you live.

You’llhave open, transparent conversations about compensation, benefits, and whatit’slike to work atCollegeBoard throughout your hiring process. Check out ourcareerspage for more.