Job Description

Calling All Esteemed Leaders! Are you a nursing leader who is passionate about delivering high-quality patient care, developing caregivers, and advancing operational excellence? Do you thrive in an environment where clinical leadership, patient advocacy, quality improvement, and team development come together to improve outcomes for patients and families? If so, we invite you to explore this opportunity with Providence.

The Role

Reporting to the Chief Nursing Officer, the Director is responsible for planning, implementing and promoting the nursing standards and ensuring high quality, individualized patient care for assigned clinical areas, consistent with the philosophy and objectives of the Medical Center. Will oversee progressive care, outpatient wound care, med-surge, nursing office and float pool departments.

What You’ll Do

• Service
• Promotes patient, physician and employee satisfaction by personal example, treating all contacts with respect.
• Supports and participates in activities that foster customer service.
• Communicates and follows the organizational chain of command for notification of patient care/service issues, when appropriate.
• People
• Maintains required applicable licensure, certification and education.
• Attends and successfully completes general and department orientation, in-service programs and the annual key competencies and mandatory update requirements.
• Participates actively in department staff meetings.
• Demonstrates mastery of verbal and written communications.
• Identifies and establishes unit goals that are consistent with the Medical Center's values and strategic plans; develops strategies for achieving goals; develops and implements unit policies and procedures to support the provision of high quality, individualized patient care; assures standards comply with accepted professional and regulatory requirements.
• Accurately prepares and analyzes unit capital, labor and operating budgets. Establishes both long and short term goals; remains within an acceptable variance of the unit's budget; documents, justifies and corrects negative variances, as warranted; communicates budgetary information to the staff; monitors FTE and operating budget variances on a daily/monthly basis to ensure optimum productivity and utilization of human and material resources; implements prudent measures to reduce operating costs while maintaining productivity and high quality of service.
• Establishes and maintains high quality standards and performance expectations of all staff; demonstrates willingness to test new ideas; continuously assesses performance and identifies opportunities to improve upon the quality of care and service rendered by the unit; supports and empowers staff members to improve the quality of patient care; utilizes positive organizational and group dynamics to facilitate the change process; demonstrates and promotes a collaborative approach with other units to assure the smooth integration of services.
• Serves as a patient advocate and clinical resource in the coordination and delivery of patient care; assures adherence to approved practices, procedures and standards of care; assures complete and accurate documentation of the nursing process for each patient; communicates, negotiates and resolves patient care issues appropriately and effectively with all members of the healthcare team.
• Ensures the ethical management of all clinical and managerial situations, assuring patient rights, confidentiality and privacy.
• Effectively manages the human resources of the unit. Assures adequate staffing and skill mix for provision of services; appropriately interviews, hires, reviews, promotes, transfers and separates personnel; provides disciplinary action that is fair, objective, developmental and timely; monitors performance improvement plans for staff, as needed; delegates assignments appropriately based on individual levels of competence.
• Assures ongoing competence of all staff by monitoring their clinical performance and provides opportunities for growth activities and opportunities through training and education of unit personnel. Develops, implements and evaluates job-specific orientation and training programs; identifies educational needs of staff; provides educational opportunities based on identified need; promotes the personal and professional development of staff and colleagues; presents and discusses hospital changes with staff members as appropriate; stimulates teamwork and fosters commitment to clinical excellence.
• Develops, implements and evaluates quality control and improvement measures which are fiscally responsible.
• Keeps informed of current trends and updates in practice by actively participating in the provision of educational programs.
• Ensures an adequate stock of supplies and proper functioning of equipment. Is able to use all patient care equipment in the area.
• Demonstrates knowledge of age-specific care, including but not limited to identifying the need for additional safety measures, physiological normal values/readings, and assessing skin integrity, behavior, motor skills and/or activities that place patients at risk, as well as communicates effectively in a clear, concise, understandable manner. Applicable for the populations Infant, Pediatric, Adult, and Geriatric.
• Meets monthly budget targets in wage (SWB) and non-wage (OCE) as well as productivity standards for the respective department/departments on an ongoing basis.
• Directs maintenance of departmental facilities, equipment, supplies and materials in a condition to promote efficiency, health, comfort, and safety of patients and staff.
• Maintains required unit records, reports, and statistics for administrative purposes and budget preparation.
• Reviews trends in acuity data regularly and ensures that acuity is used in staffing.

What You’ll Bring

Education & Credentials

• Bachelor's Degree in Nursing.
• Master's Degree in Nursing, or related field (preferred).
• Required upon hire: California Registered Nurse License (Vendor Managed).
• Within 30 days of hire: California Fire and Life Safety Card - National Organization (Vendor Managed).

Experience & Expertise

• Experience in a Magnet Designated organization in a leadership role (preferred).
• 3 years of progressive management experience in the field of expertise.
• 5 years of experience in an acute care setting.

Professional & Leadership Capabilities

• Ability to deal with multiple priorities and short time frames.

Why Join Us?

• Clinical Leadership: Lead nursing operations for assigned clinical areas while promoting high-quality, individualized patient care.
• Caregiver Development: Foster professional growth, clinical excellence, teamwork, and ongoing competency development among nursing staff.
• Quality & Patient Safety: Advance patient care, quality improvement, ethical practice, regulatory compliance, and patient advocacy.
• Operational Impact: Support strategic planning, budget management, staffing, productivity, and resource utilization in alignment with Medical Center goals.

Ready to Shape the Future of Healthcare?

If you are a nursing leader committed to patient care, caregiver development, operational excellence, and quality improvement, we encourage you to apply and help advance exceptional care at Providence.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists of three days onsite, two days remote and live within a reasonable commuting distance to the ministry or service area they support and lead.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.