Job Description

Are you ready to shape the future of Merchandising in LATAM?

At Pandora, we are on an exciting journey of transformation and growth across LATAM. To support this journey, we are looking for a Director, Merchandising & Planning LATAM to lead the regional merchandising and planning agenda, ensuring strong commercial performance, strategic alignment, and operational excellence across a diverse cluster of markets.

This is a senior leadership role with high visibility and impact, working closely with the LATAM Leadership Team and global stakeholders.

Your role as Director, Merchandising & Planning LATAM

As Director, Merchandising & Planning LATAM, you will be accountable for defining and executing the regional merchandising and planning strategy, balancing global direction with local market needs.

You will lead and develop a high-performing regional team, drive strong cross-functional collaboration, and ensure that assortments, planning and commercial priorities support sustainable growth, profitability and brand consistency across LATAM.

Key responsibilities

• Own and drive the LATAM merchandising and planning strategy, aligned with global frameworks and local market dynamics

• Lead assortment strategy, demand planning, forecasting and inventory optimization across markets and channels

• Lead the merchandising and planning agenda with a strong consumer-centric mindset, translating customer insights, market trends and competitive dynamics into commercial decisions that drive growth and relevance.
• Balance art and science by combining analytical, data-driven decision making with a deep understanding of consumer behavior, brand positioning and local market nuances across LATAM.

• Partner closely with Sales, Retail Excellence, Finance, Marketing, E-commerce and Supply Chain to maximize commercial impact

• Translate global initiatives into clear regional execution plans, ensuring speed, clarity and accountability

• Act as a strategic sparring partner to the LATAM Leadership Team, providing insights, recommendations and scenario planning

• Build strong governance, processes and ways of working to support decision-making and execution at scale

• Lead, coach and develop the regional Merchandising & Planning team, fostering ownership, capability building and succession

• Use data, insights and performance metrics to continuously improve commercial outcomes and customer experience

What you bring

• Proven experience in a senior merchandising, planning or commercial leadership role, ideally within retail, consumer goods or a complex multi-market environment

• Strong ability to read and anticipate consumer trends, market dynamics and competitive landscapes, and translate them into actionable merchandising and planning strategies.

• Demonstrated experience operating at the intersection of analytics and intuition, equally comfortable working with data, insights and performance metrics as with customer journeys, brand storytelling and in-store experience.
• Background in jewellery, fashion, beauty, or other consumer-driven retail categories with strong brand and product storytelling

• Strong strategic mindset combined with a hands-on, execution-oriented approach

• Deep understanding of merchandising principles, demand planning, inventory management and commercial KPIs

• Experience leading and developing high-performing teams in a matrix and multicultural environment

• Ability to navigate complexity, influence senior stakeholders and drive alignment across functions

• High analytical capability, with the confidence to challenge, prioritize and make data-driven decisions

• Fluency in English is required; Spanish and/or Portuguese is a plus

• Willingness to travel regularly across the LATAM cluster

What we offer

• A high-impact leadership role in one of Pandora’s most dynamic clusters

• Strong exposure to both regional and global stakeholders

• The opportunity to shape the future of merchandising and planning across multiple markets

• A collaborative, purpose-driven culture focused on growth, development and performance

• Competitive compensation and benefits aligned with the scope and seniority of the role

Did we get your attention?

If you see yourself in this role and are excited to shape the merchandising and planning agenda for LATAM, we encourage you to apply.

Pandora is an international organisation, so please submit your application in English to be considered. Applications are reviewed on a continuous basis, so we recommend applying as soon as possible.

You can read more about Pandora at www.pandoragroup.com
We look forward to hearing from you.

About Pandora

Pandora is the world’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery.

Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs approximately 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030.

Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves