Job Description

Reporting of the role

This role reports to Client Lead

3 best things about the job:

1. A fun and dynamic environment that combines the best of being entrepreneurial whilst at the same time being part of the largest media company in the world.
2. Good exposure to a variety of client portfolios, which will be valuable for your career portfolio.
3. The opportunity to be part of the driving force for the group’s continuous improvement and growth as a media professional

Responsibilities of the role:

Client leadership and management

• Foster strong client relationships and develop strong understanding of the client’s business.

• Proactively build relationship with senior marketing clients and position self as trusted advisor to them. Assist with engagement of MD with key senior clients.

• Provide strategic input to team and lead the delivery of strategic and innovative solutions to clients.

• Maintain up-to-date knowledge of media and market trends and opportunities and apply them to the client’s business. Develop and deliver strategic initiatives on key clients.

• Foster strong relationships with working partners, both internal and external, to deliver collaborative and integrated solutions to clients. Partner with SU leads to drive diversification on portfolio of clients.

• Ensure that the delivery of work across all functions is to standards.

• Lead in contract negotiations, competitive and media market reviews, cost savings exercises, client appraisals of the agency and client business review sessions.

Team leadership and management

• Lead and motivate team to effectively deliver to client needs, team and company goals.

• Ensure timely team appraisals and clear development goals for team members; identify and follow through on appropriate training and career development for team members.

• Guide and coach the team to improve their skillsets and capabilities.

• Support MD in managing the recruitment and retention of direct reports including building business cases for resources and closing the loop on HR/admin requirements.

Business and commercial support

• Support Partner in managing key client revenue and profitability versus team costs – QRF & BUD planning and implementation.

• Lead client DNA planning encompassing client business reviews and development strategies to support overall business plans. Develop and implement initiatives that help diversify portfolio revenues and increase revenues for portfolio.

• Support in new business development by leading and/or supporting new business pitches.

• Support the agency’s competitiveness and visibility in the market through attendance of industry functions, creating portfolio publicity and contributing to award entries. 

What you will need:

• More than 8 years’ experience as the senior contact on key accounts that the main services focus on media plans and key tactics.
• Experience with FMCG industry

• Sound knowledge of the digital landscape and able to consult clients on digital planning

• Broad background, exposure to and experience in the entire research, planning and implementation process.  Excellent grasp of communications strategy with a full understanding of how media and digital works and key advertising principles.

• A full understanding of clients’ business, competitors, customers and objectives and a sympathetic incorporation of these considerations into the communications strategy.

• Good organizational skills in handling several projects at the same time, being able to set priorities, keep to deadlines, work effectively under time pressure.

• A sound understanding of trading issues and how this impact on media strategies.

• Possess good verbal and written communication skills as well as strong selling skills.

• Appreciation and ability to interpret numbers and data.

• A good rapport with colleagues across all divisions, clients, other agencies and media owners.

• Expertise in all relevant industry software and systems

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