Job Description

Logistics at full potential.

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

About the Role

We are seeking a high-impact Director of Learning, Development & Culture to lead the design, execution, and continuous improvement of enterprise talent and capability programs across the Americas and Asia Pacific.

This role goes beyond traditional L&D—it is a program-driven leadership position responsible for building scalable talent pipelines, strengthening site-level leadership capability, and embedding a culture of learning aligned to operational growth.

Reporting to Head of Talent & Learning & Culture, this leader will operate at the intersection of Talent Acquisition, Operations, and HR, with a strong emphasis on program management, talent pipelining, and field execution.

Highly prefer candidates to be based in North Carolina or South Carolina located near a major airport with 50% travel.

What You’ll Do (Day-to-Day Focus)

Program Management (Core of the Role)

• Own and operate a portfolio of enterprise talent programs with clear governance, milestones, KPIs, and executive reporting
• Build and manage end-to-end program structures including:
• Graduate & Early Career Programs
• Internship Programs
• Military & Veteran Hiring Programs
• Site Leader Development Programs
• Field Learning & Facilitator Networks
• Establish program charters, intake processes, and prioritization frameworks
• Drive weekly and monthly operating rhythms (dashboards, cadence calls, executive updates)
• Ensure consistent execution across regions and sites with clear accountability models

Learning Design & Facilitation

• Oversee development and deployment of enterprise learning programs across leadership and frontline populations
• Act as an executive-level facilitator for:
• Leadership development programs
• Team effectiveness and culture sessions
• Build and manage a network of field-based facilitators/trainers

Site Leadership & Culture Enablement

• Design and implement site leader capability programs tied to operational performance and engagement
• Partner with operations leaders to embed:
• Leadership expectations
• Culture standards
• Talent development practices at the site level
• Drive culture initiatives through learning, leadership behaviors, and structured programs (not just messaging)

Strategy & Planning

• Develop and execute the annual learning and talent development roadmap
• Align programs to:
• Workforce planning
• Business growth priorities
• Critical capability gaps
• Lead needs analysis and prioritization across functions and regions

Analytics & Reporting

• Build and manage program dashboards and success metrics, including:
• Pipeline conversion rates
• Program participation and completion
• Leadership readiness and bench strength
• Retention and internal mobility
• Provide executive-level updates with clear insights and recommendations
• Continuously improve programs based on data and business outcomes

Leadership & Team Management

• Lead and develop a small high-performing L&D and program management team
• Drive a culture of accountability, execution, and continuous improvement

What You Need to Succeed

Required:

• Bachelor’s degree in HR, Business, or related field
• 8–12+ years of progressive experience across learning, talent, or program management
• Proven experience building and scaling structured talent programs (early career, leadership, pipelines)
• Demonstrated success in program management execution (not just strategy). Hands on leader who can design, develop, and deliver impactful results.
• Experience supporting high-volume, operational environments
• Strong facilitation and executive presence
• Data-driven mindset with ability to translate insights into action
• Advanced PowerPoint skills

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.