Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Director, Lad Operations

On Site, Zaventem

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Summarized Purpose:
The Director, Lab Operations oversees all aspects of management of laboratory operations and ensures productivity, efficiency and quality of the work is maintained and financial goals of the business are achieved. Allocates resources, facilities and personnel where necessary. Plans and develops laboratory policies and ensures proper implementation. Provides technical leadership and mentors lab management staff. Develops and maintains client relationships.

Essential Functions:

• Negotiates and executes project contracts, defines project scope, pricing and business and contractual interactions with clients, business development and inside sales. Supports sales/marketing efforts and builds and maintains client relations.
• Manages and directs work responsibilities of staff, assigns and prioritizes tasks and resources.
• Financial management of projects, revenues and costs and ensures the financial goals for the business are met; strategic planning and capabilities development.
• Oversees laboratory operations and ensures compliance to company SOP's and policies and client requirements.
• Procures and allocates personnel and analytical instrumentation, IT and space needs to appropriate areas based on business needs.
• Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime
• Establishes policies appropriate for the function. Interprets and recommends modifications to company-wide policies and practices. Develops and is responsible for budgets, schedules, and performance standards
• Interacts with senior management, and others concerning matters of significance to the company. Conducts business and technical briefings for senior and top management and for external management and / or representatives.

Qualifications:
Education and Experience

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12+ years).
• 5+ years of management responsibility
• Strong leadership skills
  In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
  

Knowledge, Skills and Abilities:

• Full understanding of GMP, ICH guidelines and other regulatory requirements
• Strong knowledge of the drug development industry
• Strong knowledge of personnel and fiscal management
• Strong knowledge of chromatography, dissolution and other analytical instrumentation operation and troubleshooting
• Proficient with Microsoft Office
• Excellent written and verbal communication skills
• Excellent time management and organization skills
• Strong attention to detail
• Ability to mutli-task
• Excellent critical thinking skills to support quality decision making

Management Role:
Directs through lower management levels. Has responsibility for managing a function that includes multiple related departments. In some instances may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees. May manage employees across multiple regions.