Job Description

At Texas Children’s, our mission starts with our people. Guided by our HEART values—Humility, Excellence, Accountability, Respect, and Trust—we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day.

The Director, Strategic IS Project Management Office (PMO) is a senior leader responsible for driving the successful execution of complex, high-impact technology, digital transformation and business enablement initiatives. This leader oversees strategic portfolio management, enterprise program governance and project delivery while partnering with executive, clinical, operational and technology leaders to ensure investments align with organizational priorities and deliver measurable value.

The Director will champion a modern, data-driven PMO, leveraging artificial intelligence, advanced analytics, automation and portfolio intelligence to enhance delivery performance, executive visibility and decision-making. The ideal leader brings strong healthcare experience, strategic thinking, executive presence and the ability to influence across a complex, matrixed organization while leading transformational change.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic Portfolio Leadership

• Lead the Strategic IS PMO, providing portfolio governance, prioritization, resource optimization, and execution oversight for enterprise-wide technology and digital transformation initiatives.
• Partner with executive leadership to establish and maintain a transparent process for evaluating, prioritizing, and governing strategic investments.
• Ensure alignment between organizational strategy, digital transformation objectives, and project portfolio decisions.
• Develop and maintain multi-year roadmaps supporting clinical, operational, research, digital health, AI, data, cybersecurity, and infrastructure initiatives.
• Drive portfolio performance management through measurable outcomes, value realization, and executive reporting.
• Facilitate organizational project governance processes.

Program & Project Delivery Excellence

• Establish and maintain enterprise project, program, and portfolio management standards, methodologies, and governance frameworks.
• Oversee execution of complex, cross-functional initiatives involving clinical, operational, financial, and technology stakeholders.
• Ensure initiatives are delivered on time, within budget, and aligned with strategic objectives while maintaining quality and risk controls.
• Champion agile, hybrid, and traditional delivery methodologies as appropriate.
• Monitor portfolio health and proactively address risks, dependencies, resource constraints, and escalation issues.

Healthcare Transformation & Digital Innovation

• Serve as a strategic leader in advancing digital transformation across the organization.
• Partner with business, clinical, and technology leaders to identify opportunities to improve patient, provider, researcher, and employee experiences through technology-enabled innovation.
• Facilitate adoption of emerging technologies, including artificial intelligence, automation, advanced analytics, and digital health capabilities.
• Ensure transformation initiatives align with organizational goals, operational readiness, and change management best practices.
• Foster a culture focused on innovation, continuous improvement, and organizational agility.

AI-Driven Portfolio Intelligence, Analytics & Value Realization

• Leverage artificial intelligence, advanced analytics, automation, and modern portfolio management tools to improve PMO efficiency, decision-making, forecasting accuracy, and executive visibility across the project portfolio.
• Establish a data-driven PMO operating model that utilizes real-time dashboards, predictive analytics, and performance metrics to proactively identify project risks, resource constraints, schedule impacts, and emerging dependencies.
• Develop executive-level reporting capabilities that provide clear, actionable insights regarding project health, portfolio performance, milestone attainment, budget adherence, benefit realization, and strategic alignment.
• Utilize AI-enabled tools and data analytics to automate status reporting, portfolio monitoring, issue management, and governance processes, reducing administrative burden while increasing transparency and responsiveness.
• Define and implement quantifiable measures that demonstrate project outcomes, operational improvements, financial impact, adoption rates, productivity gains, risk reduction, and organizational value creation.
• Establish a robust benefits realization framework that measures expected versus realized value and ensures strategic investments deliver measurable business, clinical, operational, research, and financial outcomes.
• Create executive escalation frameworks and portfolio intelligence capabilities that enable proactive intervention and rapid decision-making when projects face scope, budget, timeline, resource, technical, operational, or organizational risks.
• Partner with Data & Analytics, Clinical Informatics, Operational Leadership, and Executive Sponsors to ensure project and portfolio decisions are informed by trusted data, measurable outcomes, and enterprise strategic priorities.

Executive Stakeholder Engagement

• Build trusted partnerships with executive leadership, clinical leaders, operational leaders, physicians, researchers, and technology teams.
• Present portfolio status, value realization metrics, investment recommendations, and risk assessments to executive governance committees.
• Influence decision-making and drive alignment across competing priorities within large, complex organizational structures.
• Facilitate executive-level discussions regarding strategic direction, resource allocation, and organizational readiness.

Organizational Change Leadership

• Lead organizational change strategies that support successful adoption of transformational initiatives.
• Promote stakeholder engagement, communication planning, training strategies, and operational readiness assessments.
• Ensure sustainable implementation and successful realization of business outcomes.

Workforce & Organizational Leadership

• Lead managers, senior project managers, program managers, portfolio managers, analysts, and other PMO professionals.
• Build and develop high-performing leadership teams across project management office functions.
• Establish workforce strategies aligned with organizational project growth and evolution.
• Foster PMO excellence, innovation, accountability, and continuous improvement.
• Drive leadership development, succession planning, and organizational capability growth.
• Lead organizational transformation initiatives that improve efficiency, service quality, and employee engagement.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Information Technology, Healthcare Administration, Business Administration, Engineering, or a related field.
• At least 10 years of progressive experience in program management, portfolio management, PMO leadership, information technology, healthcare operations, digital transformation, or a related area.
• At least 5 years of experience leading large-scale enterprise programs and portfolios within complex healthcare environments.
• Demonstrated experience leading large teams and building high-performing PMO organizations.
• Proven experience overseeing complex, enterprise-level technology or digital transformation initiatives.

PREFERRED QUALIFICATIONS:

• Master’s degree in Business Administration, Healthcare Administration, Information Systems, or a related field.
• Experience within a large academic health system or integrated healthcare organization.
• Professional certification such as PMP, PgMP, PfMP, PMI-ACP/Agile, LSSC Lean Six Sigma, or Prosci Change Management.

Education/Experience Substitution: A Master’s degree may substitute for up to two years of the required information/computer technology experience.

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children ’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children ’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children ’s Hospital The Woodlands, the first hospital devoted to children ’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children ’s Health Plan, the nation ’s first HMO focused on children; Texas Children ’s Pediatrics, the largest pediatric primary care network in the country; Texas Children ’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children ’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.