The IS Business Relationship Director (ISBRD) has the overall responsibility to serve as the strategic interface to the Driscoll’s of Asia (DOA) business unit for aligning business needs with technology services, and ensuring technology is utilized effectively to support and drive business success. The ISBRD provides highly valued consulting and guidance and will build and maintain necessary trust and influence to ensure strategic alignment and effective collaboration. The ISBRD will proactively share knowledge of technology – including its risks and opportunities - to build competitive advantage and improve the efficiency and effectiveness of the business unit.
• Primary responsibility of this role is to serve as the key liaison with DOA business unit leadership across functional departments to develop roadmaps and technology investment project priorities that align with business unit strategy and goals.
• Consult with DOA business unit and review IS usage, services, technology, and department-specific projects in order to identify, forecast and develop IS needs. Coordinate the use and delivery of IS services throughout the Business Unit.
• Work with the business unit leadership team on development of the business case packet for any new technology investments.
• Prepare and submit operational budget and cost estimates for proposed projects to CIO and Head of Business unit.
• Work in collaboration with the Global IS team to understand and adhere to Global IS strategies, standards, and policies
• Provide oversight and supervision of DOA Business Relationship Manager whose responsibilities include:
o Document and communicate the vision for new systems by extracting, analyzing and prioritizing business requirements from business objectives, documenting those requirements and refining them into technical action items.
o Assist business partners with defining clear, measurable objectives
o Ensure solution options meet project goals and align with business unit strategy.
o Provide business and technical leadership, and work with the IS Project Team to ensure that projects progress on expected timelines and alert project team to risks and issues related to IS solutions.
o Elicit the true requirements underlying feature requests, align them with alternative technical and business approaches, and work with business and technical teams to develop solutions that meet business goals
• Follow Company policies and practices while representing Driscoll’s in an ethical and professional manner in all interactions with employees, governmental agencies, vendors, growers, customers, etc.
• Contribute to the people priorities and objectives regarding: people leader effectiveness, engaged employees, and enabling others to perform.
• Recruit, onboard, and coach staff to ensure robust learning and career development consistent with the Company’s values and rapidly globalizing profile.
• Up to 20% domestic and international travel required.
• Ensure the security of Driscoll’s confidential and proprietary information and materials.
Requirements
• Bachelor’s degree in Information Technology, Computer science, Business Administration or Engineering
• 15-20 years of working in IS environment as an IS Business partner/ Project Management/ Business analysis
• Previous experience working in global or multi-national company
• 7-10 years management experience
• Comfortable with matrix management and dual reporting responsibilities
• Strong knowledge of IS Applications like ERP (Oracle/Netsuite), Infrastructure & Systems Architecture
• Comprehensive knowledge of IS infrastructure, Applications, Telecommunications and Project Management methodologies. Should have worked with broad range of diverse stakeholders.
• English required at an advanced proficiency level
Preferred Qualifications:
Adaptability/ Flexibility
• Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs.
Customer Focus
• Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
Decision Making/ Judgment
• Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others.
Managing for Results
• Sets challenging and productive goals for team, keeps team accountable for actions, provides leadership and motivation, provides resources and support, uses checkpoints and data to track progress, sets up systems and processes to measure results.
Managing Performance
• Applies clear/consistent performance standards, handles performance problems decisively and objectively, is direct but tactful, provides guidance and assistance to improve performance.
Negotiation Skills
• Conducts positive negotiations, ability to compromise, handles conflict, seeks common ground, articulates own and others’ goals, stays focused on positive outcome. Works with a variety of colleagues, inside and/or outside of Driscoll’s, seeking win-wins solutions.
Organizational Savvy
• Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
Strategic Thinking/ Management
• Creates and communicates a long-term vision, balances short and long term goals, keeps own and team's work aligned with overall goals, understands the market and can predict change, understands the industry and the competition, creates and adjusts strategic plans.
Driscoll’s is the global market leader for fresh strawberries, blueberries, raspberries and blackberries. With more than 100 years of farming heritage and hundreds of independent growers around the world, Driscoll’s is passionate about growing great tasting berries.
Driscoll’s exclusive patented berry varieties are developed through years of research using only natural breeding methods – that means no GMOs. A dedicated team of agronomists, breeders, sensory analysts, plant pathologists and entomologists help grow baby seedlings that are then grown on family farms. Our independent berry growers then work with Mother Nature, using experience and know-how to get the very best out of each strawberry, blueberry, blackberry and raspberry plant.
Driscoll’s is serious about yummy berries! Driscoll’s is the trusted brand for Only the Finest Berries ™.
