Job Description

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America)

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

General Summary of Position Responsibility:

Directs all aspects of the Inter-facility Transport process. Assures that each step in the transport process optimizes patient safety, patient outcomes, and the safety of staff and all others affected by the transport process. Educate staff, physicians, referring institutions, transport providers, and the local community about the pivotal role the transport process plays in caring for critically ill children and seeking their well-being. Implement appropriate systems to ensure that transport team members are providing the highest possible level of care and that the impact and value of the transport process are understood.

Essential Job Functions:

Leadership Accountabilities:

Clinical Quality Outcomes

• Establishes and maintains high standards for quality of care, & patient safety.

• Takes initiative to improve both processes and outcomes, incorporating best practices, and innovations in professional field.

• Ensures compliance with Lurie Children’s policies and all accreditation & regulatory bodies and their standards.

Strategic Growth

• Compellingly communicates to staff the critical role they play in achieving Lurie Children’s mission and strategic goals.

• Facilitates organizational change initiatives; leads and supports staff in adapting to a rapidly changing health care environment.

• Facilitates development and achievement of professional & personal goals for self and staff.

• Effectively recruits, orients, develops & retains a talented and diverse workforce.

Brand Identity

• Strengthens our brand as a top tier provider and employer by establishing and maintaining high standards for excellence.

• Models our values of service, innovation and teamwork. Holds others accountable for living these values.

• Fulfills the Employee Promise by fostering a challenging & compassionate work environment, recognizing strong performance, and listening and acting on feedback

Customer Satisfaction

• Consistently models our Service Principles in internal and external interactions and ensures that the Service Principles are fulfilled to by others.

• Ensures employees receive information needed to perform jobs including feedback to enhance performance and customer satisfaction.

• Proactively addresses performance issues when indicated and administers policies, decisions, & disciplinary actions with consistency.

Financial Performance

• Aligns department goals and manages department resources and budgets to meet Lurie Children’s strategic objectives.

• Helps others understand the drivers of financial success for department and Lurie Children’s.

Area Specific Job Accountabilities:

• Facilitates and leads quality initiatives in specific areas as well as throughout the Transport Team and the entire organization.

• Utilizes a keen understanding of the clinical knowledge, educational support, and research endeavors necessary to create excellence with all Inter-facility Transport Services.

• Develops and implements systems that insure standardization within the Transport Team (i.e., Education, Staffing Quality Initiatives, Protocols, Information Systems).

• Plans and facilitates multi-disciplinary planning and communication within the Transport Team and among all who play key roles with inter-facility transport.

• Coordinates, assists and participates in outreach efforts for Transport Team services.

• Achieves the strategic outcomes for areas of responsibility.

• Identifies opportunities for, and develops interdependent teams.

• Directs the financial management within areas of responsibility: plans, prepares and monitors capital and operating budget in collaboration with administrators, physicians and staff.

• Plans, prepares and monitors capital and operating budget in collaboration with Administrators, Physicians and staff. Plans and implements system changes that enhance the organizational performance.

• Leads and manages people resources, responsible for the selection and ongoing development of the clinical and clerical staff in area of responsibility. Assures clinical expertise of staff by providing educational and professional development opportunities and creatively coordinates their implementation.

• Pursues professional opportunities and networks which enhance one’s own professional knowledge and advancement a well as excellence in the Transport Team.

• Facilitates collaborative partnerships with physicians to ensure that the needs of patients are met.

• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.

Knowledge, Skills and Abilities:

• Licensed as a Registered Nurse in the state of Illinois.

• Master’s degree, with a concentration in nursing administration, health care administration, business or related field.

• Minimum of 5 years of related experience. Prior experience in a health care setting strongly preferred.

• Broad knowledge of issues, trends, practices and systems related to Pediatrics, Critical Care Services, Emergency Services, and/or Transport Team delivery systems, acquired through clinical experience, is essential.

• Experience working in partnership with health care professionals in leadership roles.

• Demonstrated ability to ensure the provision of quality patient care in a dynamic and fiscally challenging environment.

• Previous leadership experience (of three plus years) with a demonstrated ability to ensure quality patient care in a dynamic and challenging environment and with demonstrated capacity to provide leadership in a collaborative and facilitative style.

Education

Pay Range

$119,600.00-$197,350.40 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children’s facilities

• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: peoplequestions@luriechildrens.org