Job Description

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

As part of the team that integrates newly acquired firms into NFP, the Implementation Manager will be responsible for overall operating platform deployment and act as the primary point of contact for all conversion-related activities, issues, risks and outstanding questions.

Essential Duties and Responsibilities:

• Manage deployment plan and plan resources (i.e. project management) – including when to engage with cross-program work streams to complete tasks
• Actively engage with the Integration and Operations Lead and provide status reporting as required
• Work with business to identify, connect with, and manage local end-user key stakeholders and address their needs, concerns and questions
• Manage steering committee meetings and conversion communications with key corporate and end-user stakeholders
• Own the end-to-end implementation lifecycle. This includes building detailed project schedules, tracking milestones, managing risks, and ensuring the project launches on time.
• Liaise with corporate governance entities for operational and procedural review and decisions
• Escalate risks and issues through defined governance processes and manage to resolution
• Integrate with other platform system teams to ensure that end-users in their deployment are ready for conversion
• Travel required

Knowledge, Skills, and/or Abilities:

• Full life cycle software implementation (scope control, budgeting, estimating and resource management)
• Ability to propose creative operational solutions to challenging problems and communicate business concepts and specifications clearly and efficiently
• Ability to work with a variety of customers from different areas of the business in large and small groups.
• Adaptable to various work settings and able to serve in an advisory/leadership role
• Strong personal initiative and ability to execute with minimal oversight
• Experience wearing many hats while working in a dynamic environment
• Ability to drive projects, establish priorities and meet critical deadlines
• Attention to detail, professional presentation skills and ability to work with complex projects

Education and/or Experience:

• 5+ years of experience in management or technology consulting or other relevant project management experience
• Bachelor's degree
• Insurance and/or brokerage experience
• Agency management system implementation
• PMP Certification, Preferred

Travel:

This position may require travel 5% of the time, with occasional overnight trips.

Physical Demands:

These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

1. Able to lift and carry 15 pounds
2. Able to work at a desk using computer equipment up to 95% of the time
3. Frequent telephone use

NOTE:

The information in this job description indicates the general nature and level of work performed by employees in this classification. It is not a comprehensive list of all duties, responsibilities and/or qualifications required of employees assigned to this position.

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $111,000.00 – $150,000.00. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.