We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.
The HR Compliance department is an independent function dedicated to establishing, driving, and safeguarding corporate governance, labor-related legal compliance, and exemplary workforce management systems across the entire organization. We serve as the primary strategic advisor to executive leadership on labor relations, regulatory evolution, and workplace ethics.
As a department of top-tier HR, legal, and labor experts, we proactively identify enterprise-wide compliance risks, design proactive risk-mitigation frameworks, and spearhead transformational initiatives. The team is driven by a mission to maintain the highest ethical and legal standards, protecting both company reputation and employee rights in a high-growth environment.
Establish and oversee the overarching company-wide HR compliance architecture, including policies, employment regulations, collective bargaining agreements, and labor standard frameworks. Serve as the trusted strategic advisor to C-level executives and site leaders on high-impact labor issues, organizational restructures, and regulatory changes.
Lead the strategy for enterprise-wide HR risk assessments, utilizing advanced data analytics and predictive methodologies to detect compliance anomalies in working hours, compensation, foreign labor management, and employee relations. Oversee the deployment of scalable data solutions to continuously monitor and remediate systematic compliance gaps.
Formulate, implement, and audit governance controls regarding global mobility, cross-border workforce, and foreign workers (including visa/residency statuses, labor quota, and anti-discrimination mandates), ensuring full compliance with national security, immigration, and labor standards laws.
Lead, mentor, and build a high-performing team of HR compliance experts. Set strategic goals, optimize team operational efficiency, and champion a culture of continuous learning and proactive compliance awareness across all business units.
Ability to align HR compliance strategy with overall business growth, commanding respect and trust from senior executives and external regulatory authorities.
Proven ability to motivate, develop, and guide a department of subject matter experts, fostering an environment of accountability and professional growth.
Adept at diagnosing complex, unstructured legal and HR crises under extreme pressure, providing clear direction and actionable solutions that balance risk and business agility.
Demonstrates impeccable ethical standards and independent judgment, serving as the company's moral compass on workforce matters.
English
-Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
-The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
-Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
-This job posting may be closed prior to the stated end date for application if all openings are filled.
-Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
-Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
Coupang is a U.S.-based Fortune 150 tech company listed on the New York Stock Exchange (NYSE: CPNG) that provides retail, restaurant delivery, video streaming, and fintech services to customers around the world under brands that include Coupang, Coupang Eats, Coupang Play, and Farfetch. We help drive the sale of billions of dollars of American goods and agricultural products to South Korea, Taiwan, and 190+ countries and territories.
