Job Description

This is an exciting opportunity to join Manulife's High Net Worth (HNW) Underwriting team, supporting complex and sophisticated insurance cases for affluent clients. As Director, GHNW Underwriting, you will play a critical role in balancing risk management, customer experience, and business growth by making sound underwriting decisions across medical, financial, compliance, and regulatory assessments. You will collaborate closely with distribution partners, reinsurers, and underwriting colleagues to deliver competitive and customer-focused outcomes. This role offers the opportunity to deepen your expertise in the HNW market, influence underwriting excellence, and contribute to the continued growth of a specialized and high-impact business.

Position Responsibilities:

• Manage complex underwriting assessments across medical, financial, compliance, and regulatory areas within delegated authority levels and service standards.

• Evaluate, select, and classify risks in accordance with company underwriting philosophy, guidelines, and risk management frameworks.

• Partner with distribution teams, reinsurers, and internal stakeholders to deliver high-quality underwriting solutions and exceptional service to customers.

• Provide technical expertise, guidance, and ongoing development support to junior underwriters and underwriting colleagues.

• Drive underwriting consistency and competitive decision-making while maintaining portfolio quality and mortality objectives.

Required Qualifications:

• Minimum 8–10 years of life insurance underwriting experience, preferably involving complex or high-value cases.

• Strong experience assessing medical, financial, and non-medical underwriting risks and applying underwriting guidelines in a regulated insurance environment.

• D emonstrated ability to evaluate complex cases independently, conduct research, solve problems, and communicate recommendations to stakeholders.

• Strong knowledge of reinsurance principles, underwriting practices, and insurance contract fundamentals.

• Bachelor's degree or equivalent combination of education and relevant experience.

Preferred Qualifications:

• Experience underwriting High Net Worth (HNW) or affluent customer portfolios.

• ACS designation or other relevant insurance industry certifications.

• Strong understanding of reinsurance markets, treaty arrangements, and underwriting strategy.

• Excellent analytical, communication, relationship management, and stakeholder engagement skills.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com

Hybrid