Job Description

JOB SUMMARY / INTRODUCTION

Responsible for the strategic management and expansion of account portfolios within the Healthcare sector, ensuring the introduction and cultivation of robust client relationships. This role encompasses the enhancement of service quality standards, the effective management of day-to-day client operations, and the achievement of established objectives and revenue targets. Maintaining exemplary client satisfaction and portfolio credit quality is paramount. The position demands extensive collaboration both internally and externally, including engagement with local and international clients, participation in meetings across varying time zones, and the timely completion of deliverables under strict deadlines. The ideal candidate will demonstrate a high level of engagement, proactively advancing business objectives and internal processes to facilitate prompt approval of key initiatives.

KEY RESPONSIBILITIES

Client and Market Analysis

• Participate in the financial analysis conducted on clients and their respective industries/ markets to identify potential opportunities and risks.

Client Relationship Management

• Identify and secure new business with target clients within the healthcare segment across banking products.
• Prepare transaction documentation including term sheets, information memoranda, and mandate letters.
• Assess and address credit, market, and operational risks in collaboration with product and enablement teams.
• Present, review, negotiate, and finalise transactions.
• Maintain client credit quality within portfolio in line with bank standards.
• Deliver individual and team financial targets.
• Identify and maximise cross-selling opportunities with key clients.
• Ensure account plans are created and maintained for key clients.
• Maintain client files and documentation.
• Submit credit reviews promptly and ensure compliance with agreed conditions.
• Maintain satisfactory audit outcomes for the portfolio.
• Participate in relevant training and development programmes
• Maximize portfolio returns by NTB bookings, growing existing relationships and products cross sell activities.
• Ensure all internal portfolio and NTB processes comply with bank policies and procedures.
• Comply with process KPIs, ORM, BCP, and internal audit requirements.

Day-to-Day Activities

• Identify and secure new business with target clients across banking products.
• Prepare transaction documentation including term sheets, information memoranda, and mandate letters.
• Assess and address credit, market, and operational risks in collaboration with product and enablement teams.
• Present, review, negotiate, and finalise transactions.
• Maintain client credit quality within portfolio in line with bank standards.
• Deliver individual and team financial targets.Support the daily administration and transactions, including client communications, documentation, account openings, and pipeline updates, to ensure work continuity and high-quality delivery.
• Ensure KYC and compliance processes are followed in accordance with bank and regulatory requirements.
• Identify and maximise cross-selling opportunities with key clients.
• Ensure account plans are created and maintained for key clients.

Policies, Systems, Processes, and Procedures

• Identify and secure new business with target clients across banking products.
• Prepare transaction documentation including term sheets, information memoranda, and mandate letters.
• Assess and address credit, market, and operational risks in collaboration with product and enablement teams.
• Present, review, negotiate, and finalise transactions.
• Adhere to all relevant policies, procedures, and operating standards to ensure controlled and consistent work practices.
• Completion of mandatory trainings on an ongoing basis to be up to date with the banks process and policies.

MIS and Reports

• Assist in preparing timely and accurate reports to meet unit requirements, policies, and standards.

REQUIREMENTS / QUALIFICATIONS

• Bachelor’s degree in finance, Business Management, Engineering or related discipline.
• Knowledge of the banking sector, Wholesale banking products and business strategies. Must have dealt with clients in the healthcare sector.
• Ability to work under pressure and adjust quickly to changing priorities.
• Computer proficiency.
• Ability to analyze and research information.
• Banking software systems proficiency.
• Data analysis and financial modelling skills.
• Credit analysis and FOREX skills.
• Communication skills.
• 8-10 years of experience in corporate banking (coverage/ investment banking).

Preferred / Beneficial

• Master’s degree in business administration or finance is preferred.

About Us:

First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.

Life at FAB:

Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization

Career Development:

FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.

Our Values:

At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.

Join our team and be part of a journey to shape the future of banking.