We're building a connected, end-to-end Enterprise AI engine - uniting data foundations, AI technology, process reinvention, and business-facing AI to accelerate results across the whole value chain. Success depends on being exceptional connectors you'll actively leverage existing capabilities, celebrate and promote reuse, export breakthrough ideas across geographies and functions, and obsess over scaling impact rather than building in isolation. If you thrive in high-collaboration environments where your role is to turn complex, cross-functional problems into reusable, enterprise-wide capabilities - and where the measure of success is adoption and scale, not just innovation - you'll have the platform (and sponsorship) to make it real. 

About Global Patient Solutions

Within Global Patient Solutions, you will translate deep patient insight,behavioralscience, digital health, and AI-enabled technologies into evidence-based patient solutions that improve thepatient’sexperience and deliver measurable impact across Oncology and Biopharmaceutical indications.

As part of AstraZeneca’s connected Enterprise AI ecosystem, you will help evolve and scale our global patient engagement strategy, includingcomplex patient solutions andConnect360, by integrating real-world data, patient-reported outcomes,behavioralsignals, digital patient monitoring insights, and longitudinal engagement patterns to design timely,personalizedand clinically relevant interventions at scale.

This role will play a critical part in defining where we focus, how we design andprioritizepatient solutions interventions, how we measure success through clear KPIs, and how wedemonstratevalue for patients,marketsand the enterprise.

Ultimately, youwill help build a global, multi-indication, continuous-learning patient engagement engine that elevates patient experience, improves confidence and resilience, supports adherence and persistence, and sets a new benchmark for compassionate, data-driven patient care worldwide.

What you will do: 

• Build and manage the GlobalPatient Solutions valuecaseroadmap, with clearprioritizationof high-impact patient solution opportunities.

• Design evidence-based patient interventions thatleveragebehavioralscience, patient insights, digitalengagementand AI-enabledpersonalization

• Develop patient experience value cases that define expected patient impact, market value,KPIsand measurement approaches.

• Shape the future of AI-enabled patient engagement, digital patientmonitoringand sustainablepatient-supportmodels.

• Translatebehavioraldata, patient-reported outcomes, real-world evidence, monitoringsignalsand engagement insights into actionable strategic recommendations.

• Ensure patient solutions generate measurable impact and create a consistent approach to tracking,provingand communicating value.

• Establish how innovation becomes a scalable, repeatable enterprise capability rather than isolated pilots.

Key Responsibilities 

1.Global Strategy & Value 

Developglobalpatient experience and value frameworks that quantify the impact of patient support interventions on patients, healthcaresystemsand business outcomes.

Establishprioritizationframeworks that guide investment decisions and focus resources on the highest-value patient challenges.

Identifyemerging trends, unmet needs and innovation opportunities that can strengthen patient support ecosystems.

2. Patient Experience Innovation, Intervention Design & AI-Enabled Solutions

Translate patient insights,behavioraldata, patient-reported outcomes,monitoringsignalsand real-world evidence into targeted patient support strategies.

Design interventions that improve education, confidence, treatment initiation, adherence, persistence, symptom management, carenavigationand patient empowerment.

Develop robust value cases linking patient needs, intervention designs, expected outcomes, KPIs and evidence generation plans.

Identifywhere AI, digitalhealthand patient monitoring capabilities can enhance patient engagement,personalizationand support effectiveness.

Shape AI-powered patient engagement models, next-best-actioncapabilitiesand predictive patient support approaches.

Partner with Medical, Commercial, Data Science and market teams to advance digital patient monitoring and proactive support solutions.

Ensure all AI-enabled patient solutions are designed responsibly, compliantly and with a clear focus on patient benefit,usabilityand measurable outcomes.

3. Global Scaling, Partnerships & Impact Demonstration

Partner with Commercial, Medical, Digital Health, Patient Services, Data Science,Brandand market teams to accelerate deployment and adoption of patient solutions globally.

Support cross-market alignment and capability reuse to enable efficient scaling and consistent implementation of best practices.

Define KPIs and performance metrics to track intervention effectiveness, patient outcomes, engagement,adherenceand overall program impact.

MinimumRequirements

• Degree in Life Sciences, Biomedical Sciences,BehavioralScience, or a relatedHealthScientific field.

• 5+ years’ experience working with Biopharmaceutical and/or Oncology indications.

• Strong background in patient experience, patient engagement, patientdigital healthsolutions, patient support program or intervention design.

• Experience designing patient interventions that measurably improve experience, engagement, confidence, adherence,persistenceor care quality.

• Experience applyingbehavioralscience, interventiondesignor health-behaviormodelling to improve patient engagement and outcomes.

• Hands-on experience with digital health, omnichannel engagement, patient-facingtechnologiesor AI-enabled patient solutions.

• Experience with patient monitoring, risk-signal identification, adherence/persistence programs, patient-reportedoutcomesor real-world evidence.

• Strategic thinker with experience in value creation,prioritization, evidence generation or global program work.

Preferred Qualifications

• Experience shaping or scaling AI-enabled patient engagement,personalization, analytics,monitoringor next-best-action solutions.

• Proven experience using digital patient monitoring,behavioraldata, patient-reportedoutcomesor real-world evidence to track anddemonstrateimpact.

• Experience building strategic frameworks, value cases, KPImodelsor enterprise-levelprioritizationapproaches.

• Understanding ofglobal healthcare systems, access pathways, marketdynamicsand patient support ecosystems.

• Ability to translate complex, cross-functional challenges into scalable, reusable global capabilities.

• Ability to influence senior stakeholders and shape long-term AI-enabledpatient-supportstrategy.

Office Working Requirements

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work atpaceand challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

The annual base pay (or hourly rate of compensation) for this position ranges from $155.516,80 - $233.275,20 USD Annual, either as annual base pay or as the hourly rate (annual base pay divided by 2080 hours)]. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Ready to make a difference? Apply now!

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