Job Description

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

The Director for Health Home Quality Improvement is responsible for supervising the Health Home CMA’s quality initiatives and outcomes under the Vice President for Health Home. This senior leadership role involves developing and executing strategies to improve operational efficiency and service quality for all Health Home CMAs. The incumbent is also in charge of leading the Health Home quality department to constantly assess CMA’s compliance with health home policies and implementing proactive measures to maintain compliance.

Responsibilities

Qualifications

• MA, MS, MSW in Healthcare Administration, Public Health, Nursing, or a related field required
• PhD in a health-related field or DSW preferred
• 5 years’ experience in roles that involve managing quality and compliance processes in a healthcare setting
• Minimum of 3 years’ leadership experience in a healthcare setting
• License preferred but not required (LMSW, LCSW, LMHC, CPHQ)
• Experience with quality improvement frameworks like Six Sigma, Lean, or other continuous improvement methodologies
• Strong ability to analyze healthcare data and metrics to identify trends, gaps, and opportunities for improvement
• Knowledge of Health Home standards and practice preferred
• Knowledge of Health Management and Social Service programs preferred.
• Proficient with Microsoft 365 Office (PowerPoint, Excel, Word, etc.)
• Strong written and verbal communication skills
• Effective multi-tasking and time management skills
• Strong organizational skills and the ability to balance multiple priorities in a fast-paced environment
• Proficiency in Spanish and other languages preferred

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.