Job Description

• Key objectives
  • Lead strategy initiatives to achieve short to mid-term plan.
  • Oversee daily operations for the production unit
  • Drive production performance across all areas within the operations to ensure products/ projects are delivered on cost, time and quality
  • Ensure resources are allocated sufficiently and optimally to execute activities within production
  • Support and implement continuous improvement initiatives to drive down production cost, improve productivity and quality, and increase FROT (Fill rate on time) and reduce lead time
  • Ensure safe work environment and regulatory obligations are fully complied
  • Ensure CAPEX and OPEX budget adherence
  • Develop people engagement, career path and build talent successor to support business continuity.

• Key duties
  • Provide inputs to budget planning, production strategic/ productivity roadmap and KPI targets
  • Support implementation and execution of production strategic/ productivity roadmap, and relevant company strategies/ initiatives
  • Translate company goals and productivity roadmap into tangible actions/ metrics and communicate to workforce
  • Ensure manufacturing processes, parameters, and procedures are accurate and strictly followed to maintain the high standard of operations; ensure consistency across all plants
  • Manage shop-floor operations and ensure high quality product, on-time delivery and lowest possible cost, including provide supports the night shift as necessary
  • Oversee production performance against targets; provide insight and recommendation, and ensure corrective actions are taken in a timely manner
  • Collaborate with Product Quality, Facility and Process Excellence (PEx) teams to prioritize and rectify quality issues and other technical problems in a timely manner
  • Align together with Planning, Scheduling regarding load plan and capacity plan, leveling and priorization
  • Prioritize initiatives and activities e.g. troubleshooting , NPI etc. with cross-functional teams to ensure efficient resource utilization
  • Support the innovation and continuous improvement initiatives within the production; be a gate-keeper for commissioning activities and handover processes
  • Recommend and implement changes to support productivity, KPI, and continuous improvement
  • Coordinate with Finance business controller to optimize cost performance and working capital usage
  • Provide input to production plan and ensure closed-loop communication between Planning scheduling, Production Shop floor and Production managers
  • Ensure ERP system technical problems are resolved in timely manner and ensure system can support business effectively
  • Share & incorporate best practices/ learnings into manufacturing processes; ensure cross-production units and cross-functional teams learning
  • Manange workplace to ensure all activities are aligned with internal – external regulation and complience.

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted by over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewelry brand with our craftsmanship.

Join a team that is as diverse and inclusive as our jewellery. We believe in and value creative thinking and ensure that there are equitable opportunities for all. Foster growth and craft opportunities through our learning and development programmes. At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for. Transportation services are also available to drop you at the other community areas.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

About Pandora Production Thailand

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2024, there are 113 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.