TheDirector,ExternalCommunications will leadMerkle’scommunications strategy and tellstrategic,high-quality stories that positionusas business transformation consultancy leaders.Our ideal teammate is someone withan innate ability toidentify, articulate and execute inspiring stories that weave together multiple narratives capabilities, clients,partnerships,and thought leadership.
This role reportsto the Senior Director, Marketing Strategy ,with a dotted line to the VP, Communications, dentsu Americas.Itrequiresan effective balance of strategy and execution,strong relationship-building skills, deep understanding ofMerkle’ssolutions, and storytellingskillExcellentverbal and writtencommunication skills, executivepresenceand cross-functional collaboration skills are a must.
Strategic planning of external communications and media engagement strategies designed to enhanceMerkle’sreputation, drivepositioningand lift brand efficacy with key external stakeholders,including press,clientsandindustry partners
Drivecommunicationsstrategy and activationwithkey alliancepartners (e.g., Adobe, Salesforce, Braze)topositionjointwork, IP,events,andGTM plans.
Partner with clients on proactive and reactive communications strategies related to campaign launches, new business wins, corporate positioning and thought leadership opportunities.
Amplify thought leadership through trade media and other earned channels,increasingMerkle’s share of voice among our competitiveset.
Buildexecutiveprofiles of senior Merkleleaders Demonstrate command of bylines – sourcing ideas from subject matter experts and creating content for earned,ownedand sponsored opportunities.
Identifypotential story angles and holistically manage announcements, including close cross-functional collaboration to develop messaging, write news releases and award submissions, and engage media andindustry analysts
Assistin supporting critical internal communications as needed
Requirements:
7+years ofexperience
Ability to take story ideas from concept to launch – creating themes that can be weaved through public relations, social, digital, executive speaking engagements, and more
Established relationships with a broad range of media and outlets
Ability to bring clarity to ambiguous situations and act decisively
Excellent written and oral communication skills
Preferred Qualifications:
Experienceleading communications forprofessional servicesfirms
Experience managing crisis communications, witha track recordof successfully mitigating high-profile business and consumer issues with press, employees, and key stakeholders
At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.
Theannualsalary range for this positionis $99,500-$148,000Placement within the salary rangeis based on a variety of factors,including relevant experience, knowledge, skills, and other factorspermittedby law.
Benefits availablewiththis position include:
• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insurance,
•401k,
•Flexiblepaidtimeoff,
•At least 15paid holidays per year,
• Paid sickand safeleave, and
•Paid parentalleave
Dentsu alsocomplieswithapplicable state and local lawsregardingemployee leave benefits, including, but not limited to providing time offpursuant tothe Colorado Healthy Families and Workplaces Act,in accordance withits plans and policiesForfurther detailsregardingDentsu benefits, please visit www.dentsubenefitsplus.com.
To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted fornextsteps.
AboutMerkle
Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’sexpertisehas earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit here
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Location:
New York - 150 E 42nd
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.

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