Job Description

Who we are

At Pharmapod, we’re on a mission to make patient safety smarter and more effective worldwide. Medical errors are an unfortunate reality in healthcare, and our intuitive, cloud-based platform empowers healthcare providers to easily capture and record patient incidents - enhancing safety across pharmacies, long-term care, and hospital settings.

Used in over 11,000 facilities across Canada, the U.S., Ireland, the U.K., Australia, and New Zealand. Our powerful system collects and analyzes critical data from around the world, helping healthcare professionals monitor trends, identify root causes, and drive continuous improvement in patient care.

Developed by leading pharmacists specializing in medication safety, Pharmapod has evolved into a trusted solution for physicians, nurses, and other healthcare professionals who believe in the power of collaboration to improve outcomes. Join us and help make a meaningful impact on patient safety - one insight at a time.

The Opportunity

We’re looking for an accomplished and strategic Director, Enterprise Sales – Hospital Solutions to support the expansion of our patient safety platform across U.S. hospital systems.

This is a rare opportunity to leverage your deep healthcare network and enterprise software expertise to transform how hospitals manage medication safety, compliance, and quality improvement on a national scale. You’ll play a pivotal role in supporting our growth in the U.S. hospital market.

What You’ll Do

Enterprise Growth & Market Penetration

• Identify, pursue, and close complex enterprise deals across US hospitals;
• Cultivate relationships at every level—from C-suite executives to clinical and quality leaders.
• Lead multi-threaded sales campaigns through long, consultative sales cycles.
  
  

Strategic Relationship Development

• Leverage your established executive network to accelerate credibility and market entry.
• Build strategic partnerships with hospital associations, boards of pharmacy, PSOs, and regulatory bodies.
• Represent Pharmapod as a trusted thought partner in patient safety and quality improvement.

Consultative, Value-Based Selling

• Articulate compelling value propositions around patient safety, compliance, and operational efficiency.
• Lead executive presentations and workshops that clearly demonstrate ROI and strategic fit.
• Align solutions with hospitals’ quality improvement goals and regulatory mandates.

Complex Deal Structuring

• Lead enterprise-level contract negotiations, balancing client needs with organizational objectives.
• Partner cross-functionally with Legal, Finance, and Operations to structure creative, scalable agreements.
• Drive deal execution from initial engagement to signed contract and handoff to implementation.

Market Intelligence & Strategic Influence

• Serve as the voice of the customer, sharing insights that shape product roadmap, pricing, and go-to-market strategies.
• Track and analyze industry trends in patient safety, risk management, and healthcare technology.
• Partner with Product and Marketing to ensure Pharmapod’s offerings remain aligned with evolving hospital needs.

Pipeline Development & Forecasting

• Build, manage, and forecast a robust enterprise sales pipeline with discipline and accuracy.
• Utilize CRM tools (Salesforce or similar) to maintain visibility, analytics, and forecasting integrity.
• Drive predictable, sustainable revenue growth through consistent execution.

What You Bring

Experience & Results

• 8+ years of success in enterprise software sales within healthcare or healthcare technology.
• Proven ability to exceed quota and close large, multi-stakeholder deals in complex hospital environments.
• Track record of selling into hospital systems, IDNs, or healthcare networks with existing relationships.
  
  

Healthcare & Market Expertise

• Deep understanding of hospital operations, procurement, and quality improvement processes.
• Familiarity with incident management systems, patient safety frameworks, and healthcare regulatory landscapes.

Relationships & Influence

• Established network of senior healthcare executives and decision-makers across U.S. hospital systems.
• Credibility and gravitas to engage at the highest levels of hospital administration.

Strategic Communication

• Exceptional presentation and negotiation skills, capable of influencing diverse stakeholders—from clinical staff to board members.
• Ability to communicate complex solutions clearly and persuasively in both written and verbal formats.

Other Requirements

• Based in the United Stateswith flexibility to travel up to 35%.
• Bachelor’s degree from an accredited institution (advanced degree or clinical background a plus).
• Familiarity with Salesforce or similar CRM platforms preferred.

Why Us

• Fully remote work environment
• 4 weeks paid vacation plus 6 personal days
• Competitive salary and commission with the opportunity to earn more than $225,000 USD OTE
• It's not every day that you have the chance to change the way your friends and family are cared for - Make an impact!
• Be a part of the digital disruption happening in healthcare and do challenging, meaningful work
• We’re growing, and so will you with leaders who will support your development through mentorship and other opportunities
• Culture & Collaboration: Think Research is founded on five key values that drive what we do for our clients and for each other. Our core values are extremely important to us. Are they aligned with yours?

TEAMWORK:Win as a team. We win by working together and embracing inclusion. Our diverse strengths fuel our success.

HONOUR Act with integrity. We act with honour, ethics and integrity, always.

INNOVATION:Drive customer-centric solutions. We embrace forward- thinking and empower our team to explore bold ideas that solve our customers’ most pressing challenges,

NOTABLE IMPACT:Empower our customers and communities. We aim to surprise and delight our customers, users and communities through dedication and service.

KNOWLEDGE:Embrace continuous growth. We are curious and share our knowledge to fuel our progress, enabling us to adapt and thrive.

Think Research and all subsidiaries are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace, free of discrimination and harassment.

We provide equal employment opportunities (EEO) to all employees and applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs