Job Description

WHO WE'RE LOOKING FOR

The Director, Enterprise Risk Management (ERM), leads and is accountable for CapMetro’s enterprise risk management function, establishing strategy, governance, and enterprise-wide integration of risk management best practices. The ERM team also serves as the primary champion of risk management at strategic levels and will be responsible for building a risk-aware culture that improves decision-making, enhances resilience and the ability to respond to uncertainty, strengthens governance and stakeholder confidence and optimizes operational efficiency This position reports directly to the VP, Organizational Strategy & Projects.

WHAT YOU'LL BE DOING

Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. 

Enterprise Risk Management Strategy & Framework
• Assess CapMetro’s current approach to identification and management of enterprise risks and develop an Enterprise Risk Management (ERM) framework that supports the Strategic Plan, capital project development and management, and significant organizational initiatives.
• Partner with leaders to facilitate an ERM approach to enterprise-level decisions, helping ensure alignment with the strategic plan and agency risk appetite.
• Align risk methodologies, priorities, and mitigation strategies across the organization and ensure consistency between risk management initiatives and other agency policies and processes.
Risk Identification, Assessment & Monitoring
• Identify, assess, prioritize, monitor, escalate, mitigate, and report on enterprise-level risks, such as strategic, operational, financial, compliance, reputational, environmental, and emerging risks.
• Aggregate and analyze risk information across business units and functions to identify emerging risks, trends, and enterprise-level exposures.

Leadership, Influence & Organizational Integration
• Lead through influence across all business units and executive leadership to embed risk management practices into decision-making.
• Consult with business units on risk management processes and drive cross-functional risk dialogue, including recurring and ad hoc risk training, forums, assessments, working groups, and governance discussions.

Analysis & Problem Solving
• Analyze highly complex problems to seek understanding of the underlying issue and root cause of the problem. Improves upon existing solutions, programs and processes using significant conceptualizing, reasoning and interpretation.
Communication & Reporting
• Prepare clear, accurate, and actionable risk communications, analysis, and recommendations to executive leadership.

Continuous Improvement & Risk Governance
• Review failures in risk management processes and formulate recommendations or corrective action plans for their future prevention
• Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.
• Perform other duties as required and/or assigned in support of the Capital Metro Strategic Plan.

RESPONSIBILITIES - SUPERVISOR AND/OR LEADERSHIP EXERCISED:
Direct and manage department personnel by planning, scheduling, delegating and overseeing employee work assignments, authorizing, coordinating, and scheduling work with vendors and consultants, conducting personnel actions, including hiring and interviewing, and overseeing hiring, training, work assignments, and performance evaluations.

WHAT YOU BRING

• Bachelor’s degree in risk management, business, economics, finance, public administration, management, or related field.
• Ten (10) years of progressively responsible experience in risk management, with a strong focus on enterprise risk management and at least six (6) years in a leadership role.
• Professional risk management qualification such as Enterprise Risk Manager (ERM), International Certificate in Enterprise Risk Management (IRM), Financial Risk Manager (FRM)
• Advanced proficiency in Microsoft Office products.

Knowledge, Skills and Abilities

Knowledge, Skills and Abilities:
• Demonstrated experience in implementing Enterprise Risk Management systems/frameworks
• Strong knowledge of public sector management principles
• Strong financial, reporting, and data analytics acumen
• Proven track record of establishing and maintaining relationships with individuals at various levels of the organization, including senior executives, internal/external stakeholders, and business partners.
• Experience effectively managing and pivoting between competing priorities
• Experience leading change, communicating effectively, and overcoming resistance.
• Experience developing collaborative solutions and building consensus among diverse stakeholders.
• Excellent interpersonal communication, a high attention to detail, and critical problem-solving skills to garner credibility and develop strong relationships
• Ability to lead and work in a team environment in a matrix organization, partnering well with employees, management, users, business areas, and contractors
• Ability to be a positive and constructive contributor in a team-based environment
• Excellent organization skills and ability to effectively manage multiple priorities and diverse groups of people and activities simultaneously
• Excellent analytical and problem-solving abilities, with a pragmatic and data-driven approach to recommendations and decision-making.
• Excellent communication skills, including the ability to effectively communicate technical information to a non-technical audience.
• Demonstrated leadership ability.
• Proactively and effectively perform duties and assigned tasks without close supervision
• Ability to handle and resolve unstructured problems and provide effective solutions or avenues for the solutions to come from other team members
• Navigate differing perspectives and risk tolerances with professionalism and sound judgment.
• Be self-motivated and seek opportunities for continuous improvement of skills and processes.

WORK ENVIRONMENT AND PHYSICAL DEMANDS
Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature.

Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment.
Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions.

Reasonable accommodation may be made to enable individuals with disability to perform the essential functions as previously described.

WORK AUTHORIZATION
Visa sponsorship is not available for this position. All applicants must be currently authorized to work in the United States.

Mobility Status:
As a Remote position, your primary workplace is your home or another location in the state of Texas. The incumbent is expected to work in the office as needed and must have the ability to respond to a CapMetro facility within 24 hours if business needs require. Must be in-office for socialization, strategic collaboration, supervision, oversight, and accountability as needed. Mobility status is subject to change at any time based on business needs or organizational decisions.

COMMITMENT TO EQUAL EMPLOYMENT OPPORTUNITY
CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.