Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
The Director, Enterprise Governance is responsible for establishing and overseeing the frameworks, processes, and controls that enable the organization to operate effectively, ethically, and in good standing across all jurisdictions. This role leads enterprise governance functions including state licensing and registrations, third-party oversight, policy governance, and corporate conduct programs.
Operating in a complex, 50-state environment across Non-Emergency Medical Transportation (NEMT) and Personal Care Services (PCS), this role ensures the organization maintains operational integrity at scale while proactively identifying and addressing enterprise-level risks. The Director partners closely with the Director of Healthcare Regulatory & Contractual Compliance and reports to the Chief Compliance Officer.
This role...
Enterprise Governance Framework
Designs, implements, and maintains an enterprise governance framework that supports consistent oversight across business units and geographies
Establishes standards for policy development, documentation, and lifecycle management
Ensures clear ownership and accountability for governance processes across the organization
State Licensing & Registrations
Oversees all state-level business registrations, licensing, and renewals across 50 states
Monitors regulatory changes impacting corporate standing and operational authority
Coordinates with legal, operations, and market leaders to ensure timely and accurate filings
Third-Party & Vendor Oversight
Develops and manages governance structures for third-party relationships, including transportation providers and partner agencies
Establishes standards for onboarding, monitoring, and performance oversight
Partners with operations to ensure vendor practices align with organizational expectations and contractual obligations
Policy Governance & Business Integrity
Leads the development, implementation, and maintenance of enterprise policies and the Code of Conduct
Promotes consistent application of policies across all functions and markets
Supports initiatives that reinforce ethical business practices and organizational integrity
Enterprise Issue Identification & Escalation
Identifies systemic or cross-functional issues that could impact operational integrity or regulatory standing
Establishes escalation pathways and coordinate resolution with appropriate stakeholders
Supports enterprise-level reporting on governance trends and issues
Cross-Functional Leadership
Partners closely with Healthcare Regulatory Compliance, Legal, Operations, Finance, and IT
Aligns governance activities with broader organizational priorities and growth initiatives
Supports integration efforts for new markets, contracts, or business lines
Other duties as required
We are interested in speaking to individuals with the following...
Bachelor’s degree required; advanced degree (e.g., MHA, MBA, JD) preferred
10 years of experience in healthcare, regulatory environments, or large multi-state operations
5 years of leadership experience
Demonstrated experience managing complex, multi-jurisdictional licensing or regulatory frameworks
Experience in NEMT, Medicaid services, or adjacent healthcare services strongly preferred
Strong understanding of third-party/vendor oversight and operational governance models
Proven ability to operate at both strategic and operational levels
Salary: $159,900 - $200,000
This position is bonus eligible based on individual and company performance.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
Modivcare is an Equal Opportunity Employer.
Modivcare is a technology-enabled healthcare services company, which provides a suite of integrated supportive care solutions for public and private payors and their patients. Our value-based solutions address the social determinants of health (SDoH), enable greater access to care, reduce costs, and improve outcomes. We are a leading provider of non-emergency medical transportation (NEMT), personal care services, and monitoring.
