The Judge Group

Director, Engagement Management

The Judge Group  •  Westerville, OH (Onsite)  •  3 hours ago
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Job Description

The Engagement Manager is the primary liaison between The Judge Group and our mid‑market client, responsible for overseeing multiple managed service projects while remaining hands‑on in day‑to‑day delivery. This full‑time Judge Group employee will spend the majority of their time onsite with the client, partnering closely with leadership on both sides to ensure alignment, transparency, and high‑quality execution. The role blends strategic engagement management, technical and Agile delivery leadership, and project oversight, with a strong preference for candidates who bring a consulting mindset.

Responsibilities

Key Responsibilities

Client & Stakeholder Engagement

  • Serve as the central point of contact between Judge Group and client leadership.
  • Translate client goals into actionable delivery plans across multiple project streams.
  • Present updates, metrics, risks, and recommendations to executive stakeholders.
  • Build trust, ensure transparency, and maintain strong communication channels.

Talent Lifecycle

  • Perform consultant screening & interviewing
  • Handle consultant onboarding & orientation
  • Mitigate client‑specific training coordination
  • Perform consultant offboarding & knowledge transfer
  • Resource planning & forecasting

Consultant Performance

  • Ongoing consultant performance tracking
  • Perform development coaching & upskilling
  • Escalation management
  • Stakeholder communication

Project Performance

  • Project delivery oversight across multiple concurrent initiatives
  • Deliverable quality & timeliness management
  • PM effectiveness measurement and coaching
  • Project‑level metrics, reporting, and visibility
  • Risk & issue escalation and resolution

Qualifications

Qualifications:•  Bachelor's or Master's degree in Computer Science, Engineering, or related field.•  Certified SAFe Agilist (SA) or equivalent certification preferred.•  Proven experience managing distributed teams in a global environment.•  Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe).•  Excellent leadership, communication, presentation, and interpersonal skills.•  Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.•  Experience with continuous integration/delivery (CI/CD) pipelines and automation tools is a plus.

The Judge Group

About The Judge Group

The Judge Group is an international leader in business technology consulting, talent solutions, and learning and development.

With over 30 locations across the U.S., Canada & India, Judge is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government, aerospace & defense, manufacturing, and technology & telecommunications.

Judge has always been committed to doing what’s right – for our colleagues, our client partners, and our communities. At Judge, we cultivate an inclusive environment that empowers our employees to produce their best work. As a family-owned business, we’re not just a high-performing team, but a high-performing family. Through building relationships and our cultural commitment to caring, we support one another.

Our People-powered Business Solutions

Talent & Executive Search

From temporary consultants to C-level executives, The Judge Group works across all industries and domains to find exceptional talent.

IT Consulting

We take an end-to-end approach to technology, working alongside your teams to design, build, implement, and manage all of your organization’s IT resources. Our enterprise IT consulting services and solutions encompass the full technology spectrum, from IT and business transformation, and cloud migration to digital strategies and execution, strategic roadmaps and delivery, process and governance optimization, and IT infrastructure and wireless solutions.

Learning Solutions

As a leading provider of corporate learning services for companies of all sizes and industries, Judge employs a strategic approach to learning that meets organizational training goals while strengthening business outcomes. Regardless of when, where, or how you want to train your team, our solutions are engineered to engage and support employees throughout their learning journey.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Wayne, PA
Year Founded
1970
Website
judge.com
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