Job Description

This is a hybrid position based at our beautiful corporate office located in Brentwood, TN, with on-site work required Monday through Wednesday.

DUTIES AND RESPONSIBILITIES

• This position operates at the intersection of business strategy, data, and execution, requiring strong problem-solving, cross-functional collaboration, and solution development capabilities in complex and evolving environments.
• Partner directly with operational and business leaders to identify business challenges, clarify decision-making needs, and define desired business outcomes.
• Translate ambiguous business requirements into structured, actionable data and analytics solutions aligned with organizational priorities.
• Lead the end-to-end lifecycle of data products, including problem definition, solution design, development, deployment, adoption, and continuous improvement.
• Build and deliver intuitive, actionable analytics products, dashboards, tools, and workflows that support operational and strategic decision-making.
• Drive adoption of data products by embedding analytics into day-to-day business processes and decision workflows.
• Define, monitor, and evaluate product success metrics, including user adoption, behavioral changes, operational effectiveness, and business outcomes.
• Continuously assess product performance to enhance, automate, iterate, or sunset solutions based on business value and real-world effectiveness.
• Establish and reinforce consistent data definitions, metrics, standards, and governance practices across analytics products and reporting solutions.
• Partner with business and technical teams to align on trusted data sources and scalable, repeatable analytics processes.
• Contribute directly to solution development while providing leadership, guidance, and operational direction on data product strategy and execution.
• Support, mentor, and develop team members while promoting strong product thinking, quality standards, and execution excellence.

QUALIFICATIONS

EDUCATION

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred.

EXPERIENCE

• Minimum of 7+ years of experience in business intelligence, analytics, or data-related roles.
• Experience building and delivering analytics or data products in a business environment.
• Experience working directly with non-technical stakeholders (operations, finance, etc.)
• Solid foundation in BI/analytics tools (platform-agnostic mindset).
• Experience in healthcare or similarly complex, operational environments preferred.

LICENSE(S)/CERTIFICATION(S)

• Relevant certifications such as PMP, ITIL, CISSP, or Microsoft Certified: Azure Solutions Architect are preferred.

KNOWLEDGE/SKILLS/ABILITIES

• Strong ability to translate business problems into practical, actionable data solutions
• Comfort working in ambiguity and figuring things out without a defined playbook 
• Strong knowledge of IT infrastructure, cybersecurity, cloud computing, and enterprise applications. Excellent leadership, communication, and problem-solving skills.
• Familiarity with modern data platforms and data modeling concepts and exposure to advanced analytics or AI use cases in a business setting preferred.

CORE COMPETENCIES

• Strategic thinking, decision-making, project management, team leadership, and adaptability.

WORKING CONDITIONS

PHYSICAL REQUIREMENTS

• Physical Requirements
• Talk / Hear
• See
• Distinguish Color
• Stand
• Sit
• Repetitive Use of Hands

Hazards and Atmospheric Conditions

• Conditions Selected
• Normal Office Surroundings

COMPETENCIES

Agility

• Resourcefulness: Adapts quickly to changing circumstances; cleverly navigates obstacles and constraints.
• Manages Uncertainty: Comfortable when things are in flux; readily shifts approach or behavior to fit changing circumstances.

Bias to Action

• Action Oriented: Propensity to act or decide and move forward with a logical approach; can decide and act without having the total picture.
• Delivering Results: Strives for high levels of achievement; maintains a clear and steady focus on meeting goals, despite obstacles; is resilient when encountering setbacks.

Customer Focus

• Identifying with Customers: Understanding who the external and internal customers are and what they value.

Managing Complexity

• Essence: Extracts the core meaning out of complex situations; can separate the important from the noise when problem solving; hunts for the root cause of successes and failures.
• Manages Conflict: Can hammer out tough agreements and settle disputes equitably. Stays positive, constructive, and respectful, even in disagreements or conflicts.

Capability Building

• Helps Others Succeed: Steps aside and lets others shine; serves as a mentor and coach; helps others apply their strengths and shore up on their weaknesses.

Interpersonal Impact

• People Smart: Reads people well: can articulate the qualities, perspectives, strengths, and weaknesses of others.Influence: Even without direct authority finds common ground and win/win solutions; gaining alignment on the path forward.

Strategic Vision

• Inspires Others: Creates common purpose/shared mind-set; raises other's confidence to tackle challenges; promotes high level of energy and excitement.Visioning: Can anticipate future consequences and trends; articulately paints credible pictures of possibilities and likelihoods. Leadership, technical expertise, communication, analytical thinking, and organizational skills.

Benefits:

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

ENVIRONMENTAL/WORKING CONDITIONS Normal busy office environment with much telephone work. Possible long hours as needed. The description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

*If you are viewing this role on a job board such as Indeed.com or LinkedIn, please know that pay bands are auto assigned and may not reflect the true pay band within the organization.

*No Recruiters Please

Disclaimer:

• Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.