Your Job
Molex is seeking a Director, Customer Success to lead the Customer Success organization for our Optical Connectivity Group. This leader will build the capabilities, operating practices, and cross-functional alignment needed to deliver consistent outcomes for strategic global customers.
You will lead a team of Customer Success Managers and work closely with Sales, Product Line Management, Engineering, Supply Chain, Manufacturing, Customer Service, and Program Management. Through proactive risk management, disciplined execution, and trusted customer relationships, you will help protect customer commitments and enable profitable growth.
Location This is an onsite role based at our office in Lisle, IL.
Our Team
Molex is a leading global supplier of innovative electronic solutions that create value for our customers and society. We are committed to improving people’s lives and making the world a better place.
What You Will Do
Who You Are (Basic Qualifications)
What Will Put You Ahead
For this role, we anticipate paying $160,000 - $200,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).
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Based in Wichita, Kansas, Koch is one of the largest private companies in America. A diverse set of businesses and industries across the world, we work together to keep improving and exploring new ways to make life even better.
With a presence in more than 50 countries, Koch companies employ about 120,000 people worldwide, with nearly half of those in the United States. Koch offers abundant opportunities to improve life’s most necessary things – like food, clothing, water, transportation and technology.
