The Coca-Cola Company

Director, Customer Marketing

The Coca-Cola Company  •  $169k - $200k/yr  •  Rogers, AR (Onsite)  •  3 hours ago
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Job Description

At The Coca-Cola Company, our purpose is to refresh the world and make a difference—driven by iconic brands, sustainable growth, and meaningful consumer impact. As Director, Customer Marketing for Walmart Inc., you will play a pivotal leadership role in accelerating growth across one of our most strategic customers.

This role sits at the intersection of brand, commerce, and customer strategy—leading the transformation of how our portfolio shows up across omnichannel experiences. You will shape best-in-class commerce marketing strategies, unlock digital growth, and create category-leading programs that deliver mutual value for Coca-Cola, Walmart, and our bottling partners.

What You’ll Do For Us

Drive Commerce & Digital Leadership

  • Lead end-to-end Commerce Marketing strategy across the Coca-Cola portfolio, accelerating digital penetration and establishing category leadership in omnichannel environments
  • Champion innovative approaches in retail media, eCommerce, and emerging shopper ecosystems (including agentic and AI-driven experiences)

Own Customer Marketing Excellence

  • Develop and execute breakthrough omnichannel campaigns tailored to Walmart, grounded in shopper insights and brand strategy
  • Translate Coca-Cola brand platforms, innovation, and programming into compelling, customer-centric growth drivers

Strategic Partnership & Influence

  • Serve as a senior strategic partner to Walmart stakeholders, including Merchants, Site Merchants, and Retail Media teams
  • Leverage Collaborative Business Plans and the Coca-Cola Customer Commitment to unlock joint value and long-term growth

Cross-System Leadership

  • Partner seamlessly across IMX, Connections, Category Leads, and creative teams to deliver integrated, high-impact marketing programs
  • Align Coca-Cola operating units, bottlers, and customer teams around shared priorities and category growth initiatives

Future-Focused Growth Platforms

  • Build and scale 3–5 year customer marketing platforms that anticipate evolving shopper behavior and retail dynamics
  • Identify emerging opportunities and translate insights into scalable, forward-looking strategies

Qualifications & Requirements

  • Bachelor’s degree required; MBA or advanced degree preferred
  • 7+ years of experience in Customer Marketing, eCommerce, or Commercial leadership roles (CPG, beverages, or adjacent industries preferred)
  • Expertise in retail media, digital commerce, and evolving shopper ecosystems strongly preferred
  • Proven ability to translate shopper insights, brand strategy, and customer needs into measurable business results
  • Strong experience leading cross-functional teams and influencing without authority in complex organizations
  • Demonstrated commercial acumen, including selling, financial management, and joint business planning
  • Deep experience in Shopper Insights, Business Analytics, and Annual Planning processes
  • Track record of partnering with creative agencies to deliver compelling, insight-driven campaigns

Communication Focus

  • Act as a key connector across Coca-Cola system stakeholders, including Customer Leadership, Brand and Commercial, IMX, Connections and Bottlers
  • Inspire and influence both internal teams and external partners with clear, compelling category and customer strategies
  • Navigate and align diverse stakeholders to drive execution against shared growth priorities

What We Can Do For You

  • Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world and we’re always innovating.
  • Expansive & Diverse Customers: We focus on a diversified and large range of customers each day.
  • Critical experiences: We work as a global network with a wide range of cross-functional partners to step-change the way we refresh the world and make an impact every day

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Account Management, Business Development, Business Insights, Communication, Cross-Functional Teamwork, Customer Insights, Decision Making, E-Commerce, Influencing, Leadership, Marketing, Negotiation, Results-Oriented, Shopper Marketing

Pay Range:

United States of America: 169,000 USD - 200,000 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Rogers

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

June 17, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

The Coca-Cola Company

About The Coca-Cola Company

From our roots at the counter of a local Atlanta pharmacy, to our current portfolio of more than 200 beverages, The Coca-Cola Company is one of the most globally-recognized brands in the world. Today, our lineup features beloved beverage brands, including ​

Coca-Cola, Sprite, Fanta, smartwater, Dasani, Topo Chico, BODYARMOR, Powerade, Costa, Georgia, Goldpeak, Minute Maid, Simply, fairlife and more. ​

The Coca-Cola Company is committed to bringing about real change – to our industry, to our local economies, and to the world around us. Through constant evolution, we continue to reimagine the way we refresh the world and make a difference.​

We're innovating our portfolio with products that give people more varieties that meet our consumers where they are. ​

We're working with global partners to transform our business, and grow it in more sustainable ways. ​

And we're providing jobs and opportunities to the local economies where our people live and work, employing 700,000 people throughout our global system alongside bottling partners.​

If you're a changemaker looking to make a change, come join us in our mission to refresh the world and make a difference.​

Learn more at: www.coca-colacompany.com/careers

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Atlanta, GA
Year Founded
Unknown
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