
Imagine having the power to stress-test an entire power grid against a hurricane or thunderstorm before the clouds even gather. That is the reality we are creating at Neara.
We use advanced machine learning to create engineering-grade, physics enabled digital twins of electricity grids across four continents, this helps asset owners understand their biggest challenges and bring the most viable solutions to life across millions of kilometres of infrastructure.
By simulating extreme weather and structural stress at a network-wide scale, we empower the world’s largest utilities to pinpoint risks, optimise investments and build a more resilient global energy future.
Our team is a collection of brilliant minds who are fanatical about making a tangible difference in the real world, utilising AI and machine learning to accelerate everything from data classification to complex scenario analysis. We have built a special culture where innovation thrives because everyone owns the mission and we need smart, creative people to help us scale this impact to every corner of the globe.
Neara is hiring a Director, Customer Implementation to oversee a strategic portfolio of electric utilities across the United States. Reporting directly to the VP of Customer Implementation, you will manage a team of 4-5 Customer Value Architects and Forward Deployed Engineers, driving multi-year enterprise software engagements from initial pilot phase through full-scale deployment and long-term value realization.
In this role, you will act as a trusted operational and strategic advisor to utility executives. You will guide them through complex software deployments and help embed Neara’s core solutions, including Wildfire Mitigation, Resiliency & Reliability, Asset Management, Risk & Value Optimization, and Design & Construction, into their daily operational workflows. You will balance hands-on program management, technical team leadership, and executive stakeholder navigation to ensure our platform delivers measurable business outcomes across the entire customer lifecycle.
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Neara is the first physics-enabled digital twin that combines engineering-grade analysis at the individual asset level with network-wide scale. It goes beyond visualization, capturing real-world spatial relationships — and how they change in any condition — that are essential to answering any ‘what-if’ question about your network:
• Between assets and their surroundings — in a >50 mph SW wind scenario, where will assets breach safe clearance thresholds?
• Between assets themselves — if one pole fails, which other ones will go with it?
• Across layers of workflows — if a tower gets moved inland, how will vegetation encroachment zones shift?
It applies the same physics-verified rigor used in engineering design to the full set of critical infrastructure challenges — from asset management and wildfire mitigation to resiliency and reliability, and design and construction. It connects the granular perspective engineers need to maintain a structurally sound, safe system with the network-wide view leaders need to improve reliability and efficiency. With Neara, daily realities upgrade from:
• Chasing risks by problem area to prioritizing context-agnostic risks by total network impact
• Costly and inefficient manual processes to precise, automated workflows
• Messy, anecdotal, project justification to easy-to-audit business cases that hold up from the field to the boardroom and courtroom
Every analysis, from a single pole’s loading to a proposed new transmission route, is grounded in the same structural ground truth so infrastructure owners can prioritize and validate network investment to maximize impact and capital efficiency in every context on every timescale.
Trusted by global utilities including Southern California Edison, CenterPoint Energy, HEDNO, and ESB, Neara has modeled millions of assets across four continents — reducing key processes from years to hours, restoring service >3× faster, and saving tens of millions in annual costs.