
Recordati Rare Diseases, Inc. (RRD) develops high-impact therapies for devastating rare diseases, focusing on providing often overlooked treatments to underserved communities in the U.S. Our mission is to mitigate the impact of rare diseases through increased awareness, improved diagnoses, and enhanced treatment availability, covering endocrinology, metabolic, and oncology franchises. RRD is dedicated to excellence, fostering a dynamic work environment that promotes professional growth and a significant impact on patients' lives.
Reports To: Vice President, Analytics & Insights
Direct Reports: CRM analyst(s) and administrator(s), built to suit; oversight of system integrator and vendor delivery teams
Areas Managed: Veeva Vault CRM transformation and enablement
The Director, Sales Force Enablement leads the strategy, transformation, and ongoing management of the CRM platform and connected field tools supporting Recordati Rare Diseases North America. The initial priority is to lead the transition from the legacy, vendor-operated CRM to Veeva Vault CRM. Following implementation, the Director serves as the long-term platform owner, accountable for the roadmap, field adoption, service performance, and continuous improvement. This leader translates Commercial and Medical Affairs needs into practical technology solutions that support effective customer engagement across Recordati’s rare disease portfolio. The role combines business partnership, technical judgment, program delivery, and vendor leadership, while building internal ownership of platform knowledge, business rules, and operating processes. The Director provides hands-on technical leadership, including design review, configuration assessment, and complex troubleshooting. Detailed build activities, routine administration, and first-line support are delivered through internal resources and external partners under the Director’s leadership
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Based upon job requirements, employee may be required at times to attend meetings including travel out of state over weekends and nights. Employee must be able to freely operate and travel by car and train/plane modes of transportation. Employee is required to have a valid driver’s license and means of transportation.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to fly via commercial air carrier. This is largely a sedentary role; however, the employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms; talk and hear. Occasionally is required to lift and/or move light to moderate weight up to 25 lbs.
It is the policy of Recordati Rare Diseases to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, sexual orientation, gender identity, or national origin. Further, Recordati Rare Diseases will not discriminate on the basis of any characteristic protected by federal, state, or local law. Recordati Rare Diseases will provide reasonable accommodation for qualified individuals with disabilities.
The expected salary range for this role is $180,000 - $255,000, depending on skills, competency, and market demand for your expertise.
In addition to base salary, compensation at Recordati Rare Diseases North America includes an annual bonus, along with a comprehensive benefits program that includes:
We also offer additional programs that support your health, wellbeing, and work-life balance.
Recordati Rare Diseases North America is proud to be an equal opportunity employer and will consider all qualified applicants for employment.
We are not accepting new third-party agencies or firms at this time. Please do not forward unsolicited agency resumes to our website, employees, or Human Resources. Recordati Rare Diseases North America will not pay fees to any third-party agency or firm associated with unsolicited resumes.
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Recordati has been at the forefront of life-enhancing and life-changing medicines for almost 100 years.
With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical force, listed on the Italian stock exchange, with over 4,300 employees.
We are a group of like-minded, passionate individuals who go to extraordinary lengths for our partners, customers, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries.
At Recordati, our mantra is simple. We’ve always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest – we want to give people the opportunity to be the best version of themselves.
This drive will never stop. Together, we will always be reimagining tomorrow – with new ideas, new technologies and new innovations to fight diseases.
Recordati. Unlocking the full potential of life.