Job Description

The Director, Community Outreach will build and scale Foundation Partners Group’s community engagement function across markets. This position is fully Remote.

This is a build-and-scale role. The leader will establish structure, define the operating system, and grow a high-performing field team. A key priority for this role is establishing consistent tracking and visibility into outreach activity and performance across markets.

Success will come from building trust-based community relationships — particularly with hospice and local partners — and translating those relationships into measurable commercial outcomes.

Key responsibilities

• Build and scale a national community outreach program, including operating structure, processes, and measurement
• Recruit, lead, and develop a distributed team of community outreach coordinators
• Establish and grow partnerships with hospice organizations and local community stakeholders
• Establish disciplined tracking of outreach activity, relationships, and performance, including driving CRM adoption and usage
• Develop and deliver community education programs and events
• Define and track KPIs, linking outreach efforts to pipeline and case growth
• Partner with marketing, sales, and operations to align outreach with growth priorities

Qualifications

• Bachelor’s degree in business, healthcare, or related field
• Required: people leadership experience
• Experience hiring, managing, and scaling teams, ideally in a field environment
• Required: experience driving structured tracking and performance management in a field or relationship-based environment
• This may include CRM ownership or equivalent systems used to track activity, relationships, and outcomes
• Ability to implement or significantly improve CRM usage, including adoption, data quality, and reporting
• 5+ years of experience in community outreach, partnerships, field marketing, or related roles
• Experience in hospice, healthcare, deathcare, or other relationship-driven industries is a strong plus, not required
• Demonstrated ability to build community or partner relationships that drove measurable outcomes
• Demonstrated ability to build programs, processes, or teams in an evolving environment

Key traits and competencies

• Strong operator who brings structure, accountability, and follow-through
• Highly organized with strong execution discipline
• Commercial thinker who connects outreach to growth
• Strong relationship builder with field credibility
• Effective communicator across field and executive audiences

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