Job Description

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today

THE JOB: Director, Communications JCC

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $141,029 - $176,286

Reporting to the Executive Vice President, Communications and Public Affairs, this role requires exceptional leadership and negotiation skills, in-depth experience with government relations, and a passion for developing and leading creative communications strategies. Key responsibilities include oversight of multiple communications portfolios, driving awareness of the JCCs, directing of content development and communications planning, advancing the JCC’s digital content strategy and digital media profile along with proactive and reactive media relations strategies and issues management. Continuously learning global industry trends and creative, innovative communication strategies and practices are also expected, as is razor-sharp strategic advice.

The successful candidate will have already established government relationships and be an exceptional problem-solver when faced with competing priorities, complexity, and ambiguity. They must understand the complexities of government, the political arena and how to collaborate with a purpose to elevate communications to a new and creative level . They will be able to build and foster strategic, collaborative relationships with a diverse range of internal and external partners. They are passionate about creating mechanisms for feedback and developing key performance indicators, tracking progress, continuously seeking improvement opportunities, and regularly reporting on the status of the communications strategy and operational plans.

The Director, Communications JCC leads a team of communications professionals in implementing long-term communications strategies and projects, including developing comprehensive strategic plans, creative content for online and print, managing multiple websites and channels, special events, marketing and branding, media relations, and providing guidance and advice to divisions of family practice, and other partners and audiences Being an engaging people leader and mentor is important because our communications team is critical to helping the organization achieve its purpose: making a difference so doctors across the province can make theirs.

WHAT SUCCESS LOOKS LIKE

Leading Through People (A):

• Builds high-performing teams that are collaborative, non-competitive, and are constantly seeking win-win opportunities.
• Works with team(s) to effectively identify goals and create individual development plans.
• Identifies, mentors, and raises the profile of future high performers and leaders.
• Cultivates a strength-based team mentality while facilitating open dialog about potential weaknesses. Recognizes employee potential and ensures all team members have equitable access to development opportunities.

Leading through Vision (A):

• Fosters a team’s mentality of seeking continuous performance feedback to identify and address potential blind spots.
• Actively acknowledges and rewards creativity and out-of-the-box thinking while accounting for unique learning styles.
• Effectively monitors and boosts team’s self-esteem levels through authentic praise and specific recognition to ensure team members are engaged and personally invested.
• Partners with other change agents to identify and implement opportunities for significant process enhancements.

Leading to Deliver (A):

• Ensures team makeup supports decision-making based upon relevant analysis of data as a necessary skill set. Continuously evaluates progress as a team to identify potential weaknesses and facilitate productive conversation and steps for improvement.
• Establishes clear service expectations and effectively identifies what can be salvaged in setbacks, learned from, and leveraged as opportunities.
• Ensures individuals are aware of all expectations and held accountable in a timely manner for their actions. Communicates a collective purpose, creates a clear line of sight to the organization’s values, and ensures the team’s alignment with the organization’s goals and strategies.

Leading with Drive (A):

• Views obstructions as potential opportunities.
• Understands and openly discusses learning preferences within the team, remaining conscious of each member’s preferred communication style.
• Ensures the team remains focused on goals, energized for the outcomes, and accountable for their work and personal energy.
• Displays courageousness in speaking to potentially unpopular points that are grounded in sound business logic.

Doctors of BC Team Member:
Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• A graduate degree in communications, public relations, political science, marketing, journalism or a related field with more than ten years of progressive and related experience; or an equivalent combination of education, experience, and/or specialized training.
• Strong leadership ability with experience leading a team, a real champion for and developer of people.
• Passion for creativity, strategy, innovation and expertise to stay modern and current with communications trends.
• Exceptional relationship management skills and strong collaboration skills as a participant in complex multi-faceted projects.
• Critical thinking and decision-making skills with the ability to manage large projects and meet deadlines.
• Strong knowledge of communications strategic principles and best practices.
• Knowledge of brand development and design.
• Experience supervising and managing teams and partners in complex systems and working collaboratively with senior and executive management.
• Excellent verbal communication, presentation skills, and writing skills with a proven ability to develop clear, concise, and comprehensive written reports, presentation materials, website, and newsletter content.
• Excellent judgment and acumen in organization, prioritizing, identifying issues, and determining action required when working under pressure.
• Demonstrated expertise with partner or government relations, especially related to helping diverse groups to develop and work together towards shared goals and improved collective impact.
• Demonstrated proficiency using Microsoft operating systems and Microsoft Office applications including Outlook, Word, Excel, and PowerPoint and project management programs.
• Knowledge of in Drupal and/or WordPress, Hootsuite, Google Analytics, and Canva an asset.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC recognize the pervasive and ongoing harms of colonialism faced by Indigenous peoples and that these harms include the widespread systemic racism against Indigenous peoples in BC's health system. Physicians have a significant role to play in addressing the health disparities that exist between Indigenous and non-Indigenous patients, and Doctors of BC is committed to continuing to advance reconciliation and address and eliminate racism in health care.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We seek qualified applicants who share our commitments to equity, diversity and inclusion, and truth and reconciliation. We especially welcome applications from persistently and historically oppressed groups, including Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, gender-diverse, and persons who identify as 2SLGBTQ+.

We acknowledge that the land Doctors of BC operates and supports physicians from is the traditional territories of the Coast Salish peoples including the Musqueam, Squamish, and Tsleil-Waututh Nations whose historical relationship with the land continues today. For Doctors of BC, acknowledging the land is an expression of cultural humility that involves recognizing our commitment to support the provision of culturally safe care to First Nations, Inuit, and Métis people in BC.