The Coca-Cola Company

Director, Communications & Crisis Management

The Coca-Cola Company  •  Istanbul, TR (Onsite)  •  3 hours ago
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Job Description

Job Description Summary:

Position Overview:

Delivers internal and external communications and related programs and initiatives within assigned segments and/or geographies; leads communications to support Company's business objectives with key audiences.

Ensures consistency of communications and public affairs strategies; researches and recommends strategic projects, partnerships and community relations; builds and sustains community relations through public consultation and negotiation.

Individual contributor who guides others in resolving complex issues in specialized area based on existing solutions and procedures; works independently with guidance only in the most complex situations.

Function Related Activities/Key Responsibilities:

  • Leads the development, creation and implementation of project-based communications (internal and external) ensuring plans are fully synchronized with EME OU (Eurasia Middle East Operating Unit) strategies and Global narrative.
  • Develops and initiates strategies and content to drive measurable value for the business both through internal employee engagement and external communications.
  • Coordinates with global communications teams, marketing teams, bottling partners and other functions to ensure consistency of plans and messaging.
  • Manages the OU's IMCR (Incident Management & Crisis Response) protocol, serving as the PACS crisis management coordinator; ensures crisis preparedness through regular simulations, updated response playbooks, and cross-functional alignment with legal, public affairs, and bottling partners.
  • Manage proactively external crisis that impacts the reputation of the company together with local business leaders. Anticipates and resolves issues through effective crisis communications support and/or surge capacity mechanisms in the event of a crisis in a region.
  • Drives Community Impact project management across the OU, coordinating the design, execution, and measurement of community-focused initiatives, ensures alignment with global frameworks and local market priorities including youth empowerment and water stewardship.

Requirements:

Bachelor’s or Master’s degree in Mass Communications or a related field.

Minimum of 10 years of relevant professional experience.

Functional Skills:

  • Lead an integrated approach to the development and implementation of internal and external communications plans that advance awareness of the company’s business strategy and impact internally and externally.
  • Exceptional writing and storytelling skills with the ability to craft compelling narratives, executive communications, and strategic messaging across multiple formats and audiences.
  • The role plays a key role in crisis management efforts.

Skills:

Location(s):

Türkiye

City/Cities:

Istanbul

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

October 29, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

The Coca-Cola Company

About The Coca-Cola Company

From our roots at the counter of a local Atlanta pharmacy, to our current portfolio of more than 200 beverages, The Coca-Cola Company is one of the most globally-recognized brands in the world. Today, our lineup features beloved beverage brands, including ​

Coca-Cola, Sprite, Fanta, smartwater, Dasani, Topo Chico, BODYARMOR, Powerade, Costa, Georgia, Goldpeak, Minute Maid, Simply, fairlife and more. ​

The Coca-Cola Company is committed to bringing about real change – to our industry, to our local economies, and to the world around us. Through constant evolution, we continue to reimagine the way we refresh the world and make a difference.​

We're innovating our portfolio with products that give people more varieties that meet our consumers where they are. ​

We're working with global partners to transform our business, and grow it in more sustainable ways. ​

And we're providing jobs and opportunities to the local economies where our people live and work, employing 700,000 people throughout our global system alongside bottling partners.​

If you're a changemaker looking to make a change, come join us in our mission to refresh the world and make a difference.​

Learn more at: www.coca-colacompany.com/careers

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Atlanta, GA
Year Founded
Unknown
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