Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Director of Commercial Planning & Performance Analytics plays a critical role in guiding the strategic direction of the commercial organization by delivering actionable, data-driven insights. This role partners closely with key teams including Sales, AAdvantage, and other cross-functional groups to support performance improvement, uncover growth opportunities, and ensure alignment with the company’s broader goals. By integrating business planning and performance analysis, the Director helps shape key commercial initiatives and ensures decisions are grounded in rigorous analytical thinking.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead a cross-functional team responsible for driving business planning and performance analysis across the commercial organization
• Serve as a central partner for strategic forecasting, scenario planning, and performance tracking in collaboration with Loyalty, Sales, and Finance
• Partner with Loyalty and cobrand teams to support financial modeling, revenue forecasting, and program performance evaluation
• Collaborate with Sales to analyze account performance, identify commercial opportunities, and align planning efforts with revenue goals
• Coordinate cross-departmental analysis and strategic reviews to inform commercial decision-making and long-range planning
• Support the development of business cases for major commercial initiatives and ensure ongoing tracking of performance vs. plan
• Drive continuous improvement in commercial planning processes, data integrity, and decision-support tools

All you'll need for success

• Demonstrates the highest standards of ethics and integrity
• Bachelor’s degree in Finance, Data Analytics, Statistics, or equivalent quantitative experience
• 7 years of experience in leadership roles
• 5+ years of experience in customer centric roles
• Strong understanding of airline economics preferred
• Demonstrated ability to work with leadership to identify, plan, and execute strategic initiatives
• Demonstrated ability to be highly collaborative, form consensus, build relationships, and work productively with a broad range of experienced professionals throughout the company
• Demonstrated ability to lead and manage multiple large-scale projects on an ongoing basis and adjust priorities, as necessary, to meet shifting deadlines in a dynamic work environment
• Demonstrated ability to think strategically, negotiate skillfully, digest complex details, and use sound judgment and initiative in making decisions
• Demonstrated ability to identify opportunities for improvement, as well as proven success implementing strategic initiatives under time constraints
• Demonstrated ability to perform both independently and as a team member, handle multiple assignments, complete projects on time, and perform under pressure

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.