Director, Commercial Operations
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
Reporting to the VP & General Manager of Flow Systems, The Director of Commercial Operations (DCO)primary focus is to lead the acquisition, treatment, and governance of all data while leading the development and delivery of favorable outcomes and reporting (both strategic and tactical execution). The DCO will helpplan long-term initiatives for success, work withvarious teams and functions on improvements and solutions, and partner with finance function to maximize profitability. DCO will also drive execution of certain key strategic growth initiatives.
Partnerwith theFlow Systems leadership team to support thedevelopmentPLCM roadmap,strategic planand the execution of both.
Lead/Supportthe execution and tracking of key strategic initiatives. Work collaboratively with other functions to drive necessary outcomes.
Lead 80/20 product and customer analysis and insights, drive product and system alignment for customer product selection while maximizing sales and minimizing sku complexity.
Gather data from multiple sources and organize into a format used to track long term commercial trends
Provide comprehensive data analysis on key trends and influencers of orders -- including price, rebate, and commission
Identify root cause of macro business unit orders trends at relevant micro (regional, customer, product, etc.) level
Influence strategic commercial countermeasures at the L1 and L2 levels based on data analysis
Provide support to the General Manager to link commercial insights and strategy execution to business outcomes
Partners with Sales REPS, Internal Sales Leaders, Contractors, and Distribution to improve our EODB.
Gather knowledge of business finance and understanding of the BU profit and loss.
Execute optimized price, rebate, and commission strategies through cross-functional partnership with Product Management and Pricing
Provide comprehensive data analysis of standard margin by products, regions and customer and identify key trends/insights
Lead SIOP and forecasting (Sales, Inventory and Operations Planning) process and work collaboratively with commercial, operations, supply chain and finance teams.
Qualifications
Bachelor’s Degree required in business, finance, or economics
MBA or advanced degree preferred
Demonstrates formal business acumen and analytical grounding.
10 – 15+ years of experience, with 5+ years in Commercial Operations / Sales Operations / Revenue Operations
3+ years leading people or cross-functional programs at scale
Regular report out interaction with: VP / GM / Business Unit Leaders & Senior Leadership
Continuous Improvement mindset
Efficient leveraging Power BI tools (Tableau)
Ability to identify opportunities.
Ability to build relationships with partners and other functions within the organization.
Efficient and detail-oriented
Advanced in Microsoft Office Suite (Power Point, Excel, Word, Access)
Excellent analytical, problem-solving, decision making, human relations, and communication skills.
Customer-driven sense of urgency
Ability to organize workload to meet deadlines and work in a fast-paced environment.
Excellent communication skills (written and oral)
Ability to work in a team-oriented collaborative environment.
**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
E qualOpportunity Employer – Minority/Female/Disability/Veteran
Zurn Elkay Water Solutions supplies the industry’s widest range of clean water solutions for drinking water, hygiene and sustainable water management. Headquartered in Milwaukee, Wisconsin, Zurn Elkay works with customers around the globe to deliver products and systems that enhance and ensure water quality, safety, hygiene, flow control and conservation.
From healthcare to hospitality, education to retail and residential to office facilities, we pride ourselves on meeting specialized needs for every market, focusing on quality, reliability, quick installation and easy maintenance. Our values of Continuous Improvement, Integrity in Everything We Do, Customer First, Culture of Winning, and Total Associate Engagement serve as our drive to achieve world-class safety, quality, delivery, cost and growth now and in the future.
In everything we do, we are sustainably inspired. We work to make our communities better with volunteerism and philanthropy, and support inclusion and belonging inside and outside our walls. We seek to uphold our promise to the planet every day by providing sustainable water management solutions.
