The Director of Clinical Services provides leadership, guidance, and support to practice and quality team members. Responsible for oversight of medical direction, quality assurance, and clinical services. Assesses, develops, implements, maintains, and evaluates policies, protocols, procedures, and guidelines related to practice and quality activities. Collects and analyzes comprehensive data. Reports dashboard measurements. Implements quality improvement efforts. Forecasts trends and manages resources. Assists in planning, implementing and controlling the Mayo Clinic Ambulance Service budget.
Master's degree in healthcare administration, business, management or related field. Minimum of five years' experience in leadership. Patient care experience as a RN or Paramedic. Three to five years of experience within an EMS organization or company is desirable. The ability to think critically and creatively to problem-solve, take initiative, work independently, and adapt to a rapidly changing environment. Familiarity with the practical application of healthcare rules, regulations, and licensing procedures. Must have demonstrated experience in performance management, project management, data interpretation and analysis, and evaluation/measurement process.
License and Certification
Current Paramedic or RN License.
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career.
Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world.
We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.
