Oversee day-to-day operations of the outpatient substance-use treatment program.
Develop and maintain program policies, procedures, and workflows that align with state, federal, and accreditation standards (e.g., SAMHSA, CARF, JCAHO).
Monitor productivity, service utilization, scheduling, and staff caseloads.
Ensure timely and accurate documentation, billing, and reporting.
Lead program audits, quality assurance reviews, and performance-improvement activities.
Supervise clinical staff (therapists, counselors, case managers, recovery coaches) and provide clinical guidance and support.
Ensure delivery of evidence-based practices such as CBT, MI, MET, relapse-prevention, and trauma-informed approaches.
Conduct case consultations, treatment plan reviews, and client-care meetings.
Support integration of co-occurring mental-health treatment and medication-assisted treatment (MAT) when applicable.
Ensure adherence to ethical and professional standards.
Recruit, train, mentor, and evaluate program staff.
Provide regular clinical supervision, coaching, and performance feedback.
Facilitate team meetings and promote a collaborative, recovery-oriented culture.
Identify and coordinate staff development opportunities and required trainings (e.g., CPR, crisis intervention, confidentiality).
Ensure compliance with HIPAA, 42 CFR Part 2, state licensing requirements, and payer regulations.
Implement and monitor quality-improvement initiatives based on program data and outcomes.
Maintain accurate records of incidents, grievances, critical events, and compliance activities.
Support client engagement, retention, and successful completion of treatment plans.
Coordinate referrals and develop partnerships with community agencies, healthcare providers, probation/parole, courts, and social-service organizations.
Represent the program at community meetings, coalitions, and outreach events.
Assist in developing and managing the program budget.
Monitor expenses, staffing levels, and resource allocation.
Identify opportunities for grants, program expansion, and service improvement.
Headquartered in Franklin, Tennessee, Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country.
Acadia Healthcare’s mission is to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders.
Acadia’s management style and philosophy is one of collaboration and flexibility as we create an energetic and team-oriented service delivery system. Our organization values input from employees, physicians, and all strategic alliances. As evidenced in our mission statement, Acadia Healthcare’s mission is to create behavioral health centers where people receive care that enables them to regain hope in a supportive, caring environment. We want Acadia to be synonymous with excellent care, phenomenal customer service and an unparalleled commitment to our patients, staff, physicians, and community.
As a leading provider of behavioral healthcare services in the United States and Puerto Rico, Acadia Healthcare operates 253 treatment facilities across 39 states. Our network of treatment facilities offers multiple levels of care for various behavioral health and substance use disorders. At Acadia, our primary goal is to meet patients where they’re at in their treatment process. We do this by providing a multitude of levels of care, including detoxification, residential treatment for addiction, residential treatment for dual diagnosis, acute psychiatric inpatient hospitalization, medication-assisted treatment (MAT) services, and an array of outpatient programming options, ranging from partial hospitalization programs (PHPs) and intensive outpatient programs (IOPs) to traditional outpatient services. Our network of treatment facilities creates greater access to care, reduces the stigma associated with mental illness and addiction, and offers those in our communities a safe environment in which to receive the treatment they need.
