Job Description

Director Clinical Operations is the leadership position for the US Clinical Operations under Clinical Services division in Novotech. This role is responsible forend-to-end oversight of clinical trial execution, with direct leadership accountability for CTLs, CRAs/Monitors, and Clinical Operations Managers. This role leads strategic initiatives work with other functional management to develop clinical implementation process. This role owns delivery, quality, timelines, and operational performance and is expected to lead, scale, and remediate clinical teams in a fast-paced CRO environment.

Responsibilities:

• Provide financial oversight, reporting, and implementing business efficiencies so that operating costs are well contained, and target revenues are achieved in clinical operations area.

• Work with Business Development to ensure appropriate support is provided for generating new business and make a smooth landing for newly awarded projects.

• Function as an ambassador for Novotech when dealing with external parties in all communications including client meetings, conferences, professional association meetings, investigator meetings, and other business events.

• Lead the Clinical Operations Management team by oversight of day-to-day operations for a clinical function.

• Set and drive the team’s annual performance review, development goals and KPIs.

• Oversight and resourcing to projects of clinical operations teams to ensure billable utilisation, realisation targets and individual metric targets per roles are met.

• Ensuring project delivery outcomes and high and first-time quality oversight on project delivery outcomes.

• Represent / advocate for clinical operations needs / resources at upper-level management.

Minimum Qualifications & Experience:

• Graduate in a clinical, pharmacy or life sciences related field.

• Experience and knowledge of end-to-end management of clinical trial conduct, knowledge of the clinical trial operations

• Excellent organisation skills, ability to manage multiple tasks.

• At least 10 years’ experience in the pharmaceutical, biotechnology, or CRO industry.

• At least 5 years in a management role.

Salary Band - $180,000 – 210,000 Salary offered will be based on candidates experience level.

Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect.

Our team members are passionate about what we do, but we understand work is only one of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs.

We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities.

We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to talking to you about working at Novotech.

Novotech is a global full-service clinical Contract Research Organization (CRO).

At Novotech, ambition meets opportunity. As a globally recognized leader in clinical research and scientific advisory services, we are proud to combine our position at the forefront of the industry with an award-winning workplace culture that values ambition, innovation, and growth. Named Employer of Choice, Great Place to Work and Employer of Choice for Gender Equality (EOCGE), we are committed to fostering an environment that reflects the life-changing work we do.

Since 1997, we have expanded our global footprint, now with 30+ offices across Asia-Pacific, the United States, and Europe. This growing network unites professionals from diverse backgrounds and disciplines to advance therapies that improve patient outcomes worldwide.

At Novotech, our employees are at the heart of our success. By offering trust, flexibility, and autonomy through programs like NovoLife, our flexible benefits framework, we empower team members to create an effective work-life balance that delivers professional satisfaction and maximum results for clients.

With access to mentorship opportunities, professional development programs, and a dynamic community, Novotech offers a platform for driven individuals to achieve personal growth while shaping the future of healthcare. Join us to be a part of a team that values your contributions and supports your ambition to make a global impact.