Job Description

Lifepoint Behavioral Health

Director of Clinical Operations – Behavioral Health

Facility Name: Highland Springs

Schedule: 5x8 | Days | Monday to Friday | 8am – 5pm | Weekends as needed

Your experience matters

Highland Springs Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being, so you can provide exceptional care to others. As a Director of Clinical Operations – Behavioral Health joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

How you’ll contribute

As a Director of Clinical Operations – Behavioral Health, you will provide strategic and operational leadership for behavioral health treatment across inpatient and outpatient settings. You will ensure the delivery of exceptional clinical care while fostering a culture of accountability, collaboration, and continuous improvement.

You will serve as a key member of the facility leadership team, driving clinical excellence, regulatory compliance, staff development, and patient-care initiatives.

What You’ll Do

• Responsible for oversight of all clinical treatment programs of patients receiving treatment for psychiatric, and substance abuse issues in both inpatient and outpatient settings.
• Assure that high-quality clinical care is provided and that clinical functions are integrated.
• Supervise individual and group counseling and develop and implement a variety of therapeutic treatment modalities/processes.
• Oversee discharge planning to ensure an optimal post-hospital transition.
• Responsible for ensuring that clinical documentation is current and accurate and meets all regulatory and other standards.
• Responsible for ensuring that company approved programs are implemented and being provided consistently.
• Provide oversight to the therapist and provide feedback through the performance evaluation process and, if necessary, through counseling.
• Ensure that all interventions (individual, group, and family therapy) are performed and documented according to professional clinical standards.
• Actively participate in survey activities (TJC, Medicare, and licensing).
• Coordinate performance improvement and completes monthly reporting.
• Attend treatment team meetings on a regular basis.
• Ensure that clarification of the therapeutic role and treatment plan with the patient and family is completed.
• Actively participate in the complaint resolution process as needed.
• Is responsible to collaborate with leadership team members related to hospital operations.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we’re looking for

Applicants should have a Master’s Degree in Social Work. Additional requirements include:

• Previous experience in inpatient psychiatric healthcare required.
• A current unencumbered clinical social work license (LCSW) is required.

EEOC Statement

“Lifepoint Behavioral Health is an Equal Opportunity Employer. Lifepoint Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.