Job Description

Director-Chief of Staff, Healthy Communities

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they doIndiana University Health is seeking individuals who embody these values to join our Health Impact leadership team in the role of Director-Chief of Staff, Healthy Communities.

The Director-Chief of Staff, Healthy Communities serves as leader and trusted advisor to the Chief Health Impact Officer (CHIO). The Chief of Staff takes initiative to work for, support, and deliver results on behalf of the CHIO and their leadership team. This leader facilitates and expedites decision-making and execution, while working to proactively identify issues that could impact successful execution of the CHIO's priorities. This director manages internal and external advisory boards and other standing committee interactions (HEPIC), and represents the CHIO where/when needed. The Chief of Staff interfaces with system leaders and front-line team members in quality and safety, clinical effectiveness, IIS, patient experience, government affairs, IUSM, marketing and communications, and the IU Health Foundation to execute organizational Healthy Communities strategy. This leader aligns Healthy Communities’ operational priorities with research priorities and acts a liaison to system functions such as marketing, legal, contracts management, finance, and oversees communication strategy (e.g. annual report, website updates, linked in presence). This director is responsible for the operating rhythm of the organization including monthly business reviews, budgeting, models for financial sustainability, grant funding and overall team engagement.

The Chief of Staff will also have responsibility and oversight for our Anchor Institution Strategy. They will oversee the administering the Community Impact Investment fund, a large community-facing grants portfolio awarded on a annual basis to community based organizations across the state that support health related social needs as identified through regional community health needs assessments aligned with the Health Communities strategic priorities. Additionally, this leader may support key elements of administration for the Indy Health District, currently the nation’s largest-scale redevelopment effort of its type, intended to advance the longevity and wellness of our neighbors and neighborhoods surrounding the new Adult Academic Health Center.

Key Relationships

Reports to Vice President, Chief Health Impact Officer

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's Degree is required. Master's Degree is preferred.

• Requires 8+ years of relevant experience.

• Requires 4 years of people leader experience.

• Extensive work experience in complex, matrix organizations health impact experience.

• Requires knowledge and experience in health impact, and/or business extensive work experience in complex, matrix organizations.

• Experience and acumen utilizing data and analytics to assess and drive program and financial performance required.

• Grants management experience preferred.

Connect to Promise - Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.

Leadership - Proactively communicates and models the mission, vision and values of IU Health. Listens, learns and helps managers and team members resolve issues, address concerns, identify potential risks, and improve overall processes and outcomes. Engages, guides and mentors team members to ensure they are having meaningful work experiences. Prioritizes management and team member development and provides frequent coaching and opportunities for two-way dialogue.

Strategic Thinking - Maintains a mid- to long-term, big picture view of the business. Aligns goals with the mission, vision, and values of the organization. Shapes, develops, and aligns the strategies of the department to capture emerging trends, address competitive threats, meet market needs, provide value to the customer, and enhance business value.

Communication - Translates department initiatives for managers and team members, linking their work to the broader strategy. Shares thoughts and information in a clear, concise and professional manner, in both oral and written communication formats. Demonstrates active listening and seeks further information to ensure clarity and understanding. Proactively asks for input and remains open to the thoughts and ideas of others. Can clearly articulate a firm decision when needed, while simultaneously ensuring team members understand the "Why", the "How" and the "What". Promptly responds to requests for information and works to proactively think through next steps and anticipate potential issues, requests, or business needs. Openly shares knowledge and expertise.

Collaboration - Proactively collaborates with others within and outside of the organization to find creative and innovative business solutions. Actively contributes to team(s) and leads the achievement of cross-department team and organizational goals. Engages, guides and mentors team members to ensure they have meaningful work experiences. Works across multiple teams, often in a matrix environment. Involves others in decisions and plans, and credits them for their contributions and accomplishments.

Relationship Building - Builds rapport and finds common ground with others, creating experiences and interactions where people consistently feel heard, valued and respected. Provides exemplary customer service to internal and external customers by being proactive, responsive and encouraging teamwork. Strives to develop and maintain a network of contacts, both internal and external to the organization, and assists team members and peers in building their networks. Models and fosters a positive work environment among team members. Engages all levels of the organization and demonstrates servant leadership.

Engagement - Models commitment to the mission, vision, values, and objectives of the organization. Creates a sense of energy, excitement, and personal commitment to the organization by empowering others, rewarding and celebrating superior performance, and creating an inclusive culture.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.