Job Description

The vision for the Colleague Experience Group (CEG) at American Express is to provide the best colleague experience to fuel growth. We'll achieve this by attracting, developing, and engaging a future-ready workforce while delivering a differentiated colleague value proposition.

Talent Acquisition (TA) sources and hires top talent for American Express globally, supporting early career, experienced professional, executive hiring, and our New to Blue onboarding experience. The roles report to the Vice President, Global Campus Talent Acquisition and serves as a key member of their Leadership Team.

The Director, Campus Talent Acquisition provides leadership for across India and Asia Pacific, driving a unified regional strategy that aligns global priorities with local market execution. Key responsibilities include advancing consistent hiring practices and governance, fostering collaboration and the exchange of best practices across markets, and ensuring the organization is well positioned to meet current and future talent needs in support of business growth.

The Director will define and execute the regional early careers talent acquisition strategy, partnering closely with business leaders, Colleague Strategic Partners (HR Business Partners), Recruitment Marketing, the Programs Center of Excellence, and other enterprise stakeholders to attract, assess, and hire exceptional early career talent. This leader will build innovative sourcing strategies, strengthen strategic university partnerships, elevate the employer brand, and deliver an exceptional experience for candidates, hiring leaders, and recruiters across internships and full-time campus hiring.

Success in this role requires a strategic, externally focused leader with deep expertise across India and Asia Pacific who can translate enterprise strategy into scalable regional execution. The ideal candidate will combine commercial acumen, operational excellence, and exceptional people leadership to build sustainable early talent pipelines, lead a high-performing regional team, and advance American Express' position as an employer of choice across the region.

Campus Talent Acquisition Strategy

• Define and execute the multi-year Campus Talent Acquisition strategy across India and Asia Pacific, aligned with enterprise talent priorities and regional business objectives.
• Shape the regional Campus Talent Acquisition operating model, driving consistency in strategy, governance, processes, and execution while enabling flexibility to address local market needs.
• Serve as a member of the Campus Talent Acquisition Leadership Team, contributing to the evolution of the global campus strategy, operating model, and leadership agenda.
• Drive alignment between global Campus Talent Acquisition priorities and regional execution, ensuring enterprise initiatives are effectively implemented while responding to local market dynamics.
• Serve as a trusted advisor to senior business leaders on workforce planning, early careers strategy, labor market trends, and competitive talent intelligence.

University Partnerships, Employer Brand & Talent Attraction

• Develop innovative sourcing strategies that strengthen sustainable pipelines of high-quality early career talent across India and Asia Pacific.
• Build and maintain strategic partnerships with leading universities, educational institutions, industry organizations, and external partners to enhance American Express' access to top talent.
• Partner with Recruitment Marketing to develop integrated campus marketing strategies across digital, social, virtual, and in-person channels that elevate employer brand awareness and engagement.
• Champion the American Express Colleague Value Proposition, positioning the company as an employer of choice for early career talent across the region.
• Continuously identify new sourcing channels, engagement strategies, and external partnerships to strengthen recruiting outcomes and expand diverse talent pipelines.

Operational Excellence & Delivery

• Lead end-to-end campus recruitment operations across India and Asia Pacific, delivering consistent, scalable, and high-quality recruitment outcomes.
• Leverage data, analytics, and market intelligence to optimize hiring strategies, improve operational performance, and inform strategic decision-making.
• Drive continuous improvement through process simplification, technology adoption, and scalable recruitment solutions that enhance efficiency and effectiveness.
• Establish and maintain strong governance, operational controls, and risk management practices throughout the campus recruitment lifecycle.
• Measure and continuously improve candidate, hiring leader, and stakeholder experiences while delivering against hiring goals and operational metrics.

Enterprise Partnership & People Leadership

• Build trusted partnerships with business leaders, Colleague Strategic Partners, Recruitment Marketing, Total Rewards & Well-being, the Programs Center of Excellence, and other enterprise stakeholders to deliver integrated early careers solutions.
• Partner closely with the Campus Programs Center of Excellence to deliver a seamless onboarding and development experience for interns and full-time campus hires.
• Continuously collaborate with Talent Acquisition colleagues across the region to ensure holistic sourcing and recruitment strategies.
• Lead, coach, and develop a high-performing Campus Talent Acquisition team across India and Asia Pacific, fostering collaboration, capability building, innovation, and knowledge sharing.
• Create a culture of accountability, inclusion, continuous improvement, and operational excellence while developing future Talent Acquisition leaders.

• 10+ years of progressive Talent Acquisition experience, including significant leadership experience in Campus or Early Careers recruitment across India and Asia Pacific.
• Demonstrated success developing and executing enterprise-wide early careers recruitment strategies across multiple countries and diverse talent markets.
• Proven experience leading geographically distributed Talent Acquisition teams and developing high-performing leaders.
• Deep understanding of university recruitment ecosystems across India and key Asia Pacific markets, with strong knowledge of regional talent trends and competitive landscapes.
• Strong operational leadership experience using data, analytics, governance, and process excellence to improve recruiting performance and business outcomes.
• Demonstrated ability to build trusted relationships, influence senior leaders, and successfully partner across multiple functions, geographies, and cultures.

Preferred Qualifications

• Experience serving on a Talent Acquisition leadership team and leading organizational transformation, operating model evolution, or business change initiatives.
• Strong client service orientation combined with commercial acumen, sound business judgment, and a results-driven mindset.
• Exceptional executive communication, collaboration, and stakeholder management skills with experience influencing across diverse cultures and global organizations.
• Strategic thinker with the ability to translate vision into scalable regional solutions that deliver measurable business outcomes.
• Demonstrated success leading complex cross-functional initiatives involving multiple countries, stakeholders, and business groups.
• Strong understanding of employer branding, diversity recruiting, emerging Talent Acquisition technologies, and evolving early careers trends across Asia Pacific.
• Established network of university, industry, and external talent partners across India and Asia Pacific, with a proven track record of attracting exceptional early career talent.
• Bachelor's degree required; advanced degree preferred.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.