Job Description

Global Commercial Services (GCS) is seeking an exceptional leader to drive the strategic evolution of our Sales Enablement organization. This role sits at the intersection of consulting, advanced analytics, business strategy, and commercial transformation.

As Director of Sales Enablement Performance & Insights, you will lead a global team responsible for translating complex data into actionable business strategies that improve sales productivity, optimize commercial investments, and accelerate profitable growth.

This is not a traditional reporting or planning role. We are looking for a strategic thought partner who combines a consulting mindset with deep analytical expertise to solve complex business problems, influence executive stakeholders, and lead cross-functional transformation initiatives across a global organization.

The ideal candidate brings experience leading enterprise-wide strategy engagements, building advanced analytics capabilities, influencing senior leaders without authority, and managing geographically distributed teams.

Strategic Consulting & Business Transformation

• Serve as a trusted strategic advisor to senior Commercial leadership on business growth, sales effectiveness, and transformation priorities.
• Structure ambiguous business problems into clear strategic recommendations supported by rigorous quantitative analysis.
• Lead high-impact strategic initiatives from hypothesis development through implementation and measurable business outcomes.
• Drive enterprise-wide initiatives that improve sales productivity, customer engagement, territory effectiveness, and commercial performance.

Data Analytics & Business Intelligence

• Lead a world-class analytics organization that leverages advanced analytics, predictive modeling, and business intelligence to inform executive decision-making.
• Translate large, complex datasets into compelling business insights, executive narratives, and actionable recommendations.
• Develop scalable KPI frameworks, executive dashboards, forecasting methodologies, and performance measurement systems.
• Champion data-driven decision making across the Sales Enablement organization by embedding analytical rigor into business processes.

Leadership

• Lead and develop a high-performing global team across multiple geographies while fostering a culture of collaboration, innovation, and continuous improvement.
• Build organizational capabilities in strategic thinking, analytical problem solving, and executive communication.
• Drive alignment across geographically dispersed teams while maintaining high execution standards.

Cross-Functional Partnership & Influence

• Build strong partnerships across Sales, Product, Finance, Pricing, Marketing, Risk, Technology, and Operations.
• Influence senior executives through data-backed recommendations and strategic storytelling.
• Align diverse stakeholders around common priorities while balancing competing business objectives.
• Act as the connective tissue across multiple organizations to ensure successful delivery of strategic initiatives.

What Success Looks Like

• Be recognized as a strategic thought partner by executive leadership.
• Build a best-in-class global analytics and strategy function.
• Drive measurable improvements in sales productivity and commercial performance.
• Elevate data-driven decision making across the Sales Enablement organization.
• Successfully lead multiple high-priority global transformation initiatives simultaneously.
• Develop strong partnerships across business units while influencing outcomes without direct authority.

Minimum Qualifications:

• Proven experience leading global or geographically distributed teams.
• Demonstrated expertise in advanced analytics, business intelligence, financial modeling, and strategic problem solving.
• Strong executive presence with the ability to influence senior leaders across matrixed organizations.
• Experience leading large-scale cross-functional transformation initiatives.
• Exceptional communication and storytelling skills with the ability to simplify complex analytical findings for executive audiences.
• Experience developing KPI frameworks, performance scorecards, forecasting models, and executive dashboards.
• Bachelor's degree

Preferred Qualifications:

• MBA or equivalent graduate degree preferred.
• 7+ years of experience in Management Consulting, Corporate Strategy, Commercial Strategy, Business Transformation, or Advanced Analytics.
• Prior experience with a top-tier management consulting firm or equivalent corporate strategy experience.
• Experience supporting Sales, Commercial, Revenue Growth, Pricing, or Customer organizations.
• Strong understanding of AI, machine learning, predictive analytics, and modern business intelligence tools.
• Experience leveraging data platforms such as SQL, Tableau, Power BI, Alteryx, Databricks, Python, or similar analytical technologies.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.