Qualcomm Technologies, Inc.
Operations Group, Operations Group > Business Operations
General Summary:
The Director, Business Operations will serve as a strategic and operational partner to the EVP BU Engineering Lead for Data Center BU Engineering. This role will help drive execution across Data Center AI, CPU, custom silicon, networking, hardware systems, and global engineering priorities. Guided and empowered by the EVP BU Engineering Lead, the Director, Business Operations will manage operating cadence, coordinate cross-functional execution, improve decision velocity, and ensure clear alignment across engineering, product, program management, finance, operations, talent acquisition, and executive stakeholders.
Key Responsibilities:
Additional Requirements:
Minimum Qualifications:
• Bachelor's degree in Business Administration, Engineering, Finance, Marketing, or related field and 10+ years of business operations or related experience.
OR
Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 12+ years of business operations or related experience.
*Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.
Preferred Qualifications:
Principal Duties and Responsibilities:
• Develops cross-departmental operational strategies for business unit strategy and initiatives and mentors’ others on relevant business systems, products, processes, and procedures. Manages operational activities for business growth.
• Presents and communicates on systems enhancements, products, processes, and metrics.
• Oversees and implements processes improvements for customer setup activities and drives the delivery of key materials and information to customers.
• Flow price quotation to customers in coordination with business unit segment lead as well as financial manager, contribute to deal discussions, issue pricing book for customers, and resolve complex pricing execution issues.
• Reviews market or KPIs and establishes department goals. Oversees the management of overall customer opportunity and forecast.
• Manage and maintain regional databases to create efficiency and ensure security.
• Oversees demand planning to support product or customer requirements. Monitors supply and demand to anticipate issues and works with stakeholders to drive root cause and prevent future gaps or discrepancies.
• Oversees and communicates market research to align on sell in/sell through trends, value chain, and market shares, and work with stakeholders to inform data-driven decisions.
• Manages development and execution of plans based on an expert understanding of program/product metrics (e.g., forecasts, budgets, demands, KPIs).
• Oversees forecasting processes and guides team on analysis and reporting. Establishes key metrics needed based on departmental roadmap and technical and organizational needs.
• Finds solutions to abstract problems in variable situations that typically require complex analysis, interpretation, or evaluation of intangible factors. Seeks information across the organization to identify fundamental patterns/trends.
• Collaborates closely with high-level representatives across functions and partners globally to develop, integrate, and/or execute large initiatives.
• Acts as a liaison for key stakeholders across the organization and externally to communicate information and resolve conflicts in implementation schedules, operational challenges, or other complexities.
• Oversees multiple, large, and complex projects that are relatively diverse in nature and objectives. Ensures project goals are met and assists with overcoming barriers.
• Serves as a change agent by identifying appropriate opportunities for change and then communicating the implications and rework associated with that change.
Level of Responsibility:
• Works independently with no supervision.
• Provides supervision to other supervisors/managers who are direct reports.
• Decisions are more significant in their impact, influencing overall program or project success, finances, and/or the ability to meet objectives. Errors are not readily apparent due to the complexity of work process/product or time between decisions and results. Errors typically result in significant expenditure of time, resources, and funds to correct.
• Requires verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. Role may require strong negotiation and influence, communication to large groups or high-level constituents.
• Works within the prescribed budgetary objectives of the department. Erroneous decisions, failure to achieve results may cause delays in schedules and result in the re-allocation of some resources.
• Has a great degree of influence over key organizational decisions (e.g., is making or directly making key decisions that will have substantial impact over the organization).
• Most tasks require multiple steps which can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short or long-term memory while performing the task.
• Regularly determines what needs to be done and is involved with sharing innovative solutions to achieve broad policies and objectives.
• Deductive and inductive problem solving is required; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required.
• Develops, redesigns organizational strategies and provides overall direction for various functional areas and/or entire organization. Has influence over the formulation and achievement of long-term business plans and objectives.
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Pay range and Other Compensation & Benefits
$177,600.00 - $266,400.00
The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link
If you would like more information about this role, please contact Qualcomm Careers
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