Job Description

Director, Business Operations

Department: Business Operations

Employment Type: Full Time

Location: Los Angeles

Reporting To: Austin Giangeruso

Compensation: $150,000 - $165,000 / year

Fulwell Entertainment is an award-winning global entertainment company built from the merger of The SpringHill Company and Fulwell 73. We operate at the intersection of premium content, direct-to-consumer platforms, and strategic partnerships - combining Emmy-winning production expertise with owned digital networks, like Uninterrupted and The Shop, that reach millions globally. With offices in Los Angeles, London, and New York, we work across the full entertainment value chain from development to distribution to commercialization, innovating how properties are built, distributed, and monetized in today's digital landscape. We bring the agility of an independent studio to a broad and deep media portfolio.

The Director of Business Operations will serve as a driving operational force at Fulwell. This role will support the VP of Business Operations to drive operational excellence, strategic initiatives, and cross-functional alignment across our Studio, Brand Partnerships, Direct-to-Consumer Channels, Production, and Support functions. You'll help connect the dots between strategy and execution, ensuring our teams have the systems, processes, and efficiencies they need to succeed.

Key Responsibilities

• Partner with the VP of Business Operations to identify optimization opportunities and design scalable solutions across the business
• Collaborate with functional leads to develop and execute operational strategies aligned with business objectives
• Design and implement operational frameworks, processes, and best practices to improve team effectiveness
• Support annual strategic planning and quarterly business review processes
• Identify technology and tooling needs to support operational excellence and drive adoption
• Support leadership in improving resource management (human, financial, physical) to ensure smooth day-to-day operations
• Partner with Finance and Strategy teams on operating expense optimization and performance tracking
• Facilitate cross-functional collaboration and communication to break down silos
• Drive alignment across diverse stakeholder groups on operational initiatives
• Serve as a trusted advisor to senior leaders on operational improvements
• Model operational excellence and strategic thinking throughout the organization

Skills, Knowledge & Expertise

• 5-7 years of experience in operations, strategy, consulting, or comparable roles
• Bachelor’s Degree or equivalent practical experience in Business, Economics, or related field
• Experience in entertainment, media, or creative industries strongly preferred
• Track record of leading cross-functional projects from concept through completion
• Proven ability to partner effectively across all levels of the organization with the ability to influence decision making with senior and executive leadership.
• Experience driving change and operational improvement in evolving or high-growth organizations
• Strategic mindset balanced with strong attention to detail
• Thriving in ambiguous, fast-moving environments
• Self-motivated and able to manage multiple priorities independently
• Strong project management and process design capabilities
• Excellent problem-solving, analytical, and decision-making skills
• Skilled at creating clear, effective presentations

Job Benefits

Life at Fulwell Entertainment:Fulwell Entertainment believes that each team member contributes significantly to our success. That contribution should not be limited by the assigned responsibilities outlined in a job description. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the employee or the organization to just the work identified. It is our expectation that each team member will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Please note all employees are "employees at will" for an indefinite period.
Fulwell Entertainment strongly believes that the more diverse our team is, the better our work will be. We are committed to equal-opportunity employment and celebrate inclusion in all circumstances. As an employee, you can expect:

• A supportive, inclusive atmosphere and a team that values your contributions
• An attractive and competitive compensation package
• A generous and well-rounded benefits program featuring PTO, FREE parking, comprehensive medical benefits, 401k with company match, and much more

Additionally, while the employee may initially report to a specific supervisor or manager, they should understand that reporting structures and shift assignments may change based on the needs of the organization. Flexibility and adaptability are key to ensuring the continued success of our team.