Job Description

The Director collaborates with leadership to define and execute strategic and operational plans, ensuring delivery outcomes align with business objectives. This role operates in a complex, multi-account environment, overseeing delivery across teams to ensure consistency, quality, and scalability.

Key Responsibilities

Delivery Excellence & Predictability

• Lead capacity planning, staffing, and delivery management to ensure high-quality execution
• Drive operational standards and governance to support efficient delivery

Strategic Integration

• Partner with cross-functional leadership to align delivery with broader strategic priorities
• Translate strategic direction into actionable frameworks across teams

Qualifications

What You Will Need

• Bachelor’s Degree or equivalent experience in client-facing delivery leadership
• Proven experience managing complex delivery models (e.g., digital marketing, CRM, direct marketing)
• Strong financial and operational management skills
• Demonstrated ability to lead and develop high-performing teams
• Excellent communication and stakeholder management skills

What Sets You Apart

• Experience leading large-scale delivery organizations
• Strong understanding of data-driven marketing and activation
• Ability to drive operational improvements and innovation
• A balance of strategic thinking and executional excellence

Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here

Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locationsbut applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com