Job Description

nimble solutions (“nimble” and f/k/a National Medical) is currently seeking a Director, Accounts Receivable-nimble international to join our team. nimble provides revenue cycle outsourcing services to ambulatory surgery centers (“ASCs”), surgical practices, surgical hospitals, and anesthesia groups. This is a great opportunity to join a market-leading brand serving a high growth end market while gaining valuable experience working closely with leadership.

As the Director, Accounts Receivable you will oversee, develop, and be accountable for $10-$20 client revenue and lead a team of 5-15 individuals. This individual should have a successful track record of driving results to meet performance SLA’s, expertise in RCM accounts receivable and claims, and demonstrated ability to lead, develop, and grow a team. You will be focused on optimizing our operation, partnering with thei Senior Vice President, Accounts Receivable to create and drive strategy.

Responsibilities??

People Leadership?

• Responsible for meeting?
• Budget/forecast??
• Aged AR 20%?
• Productivity and 95% or QA expectations?
• Leads, develops, and assists Assistant Directors, Managers and Accounts Receivable Representatives with daily responsibilities.??
• Drives performance through established department KPIs (key performance indicators) and holds team accountable.?
• Ensures Assistant Directors provides leadership and drives training plan for new Accounts Receivable team members (in partnership with training team).?
• Develops and coaches underperforming team members by providing direct feedback and coaching.?
• Accountable for driving team members to meet and exceed goals and provide detailed feedback to team and leadership if the goals are not met.?

Financial & AR Performance

• Own cash collections, AR aging, inventory reduction and client financial KPIs.
• Establish performance targets and corrective action plans.
• Identify revenue leakage and opportunities to improve cash realization.

Operational Excellence & Productivity

• Drive productivity, capacity utilization, quality and SLA performance.
• Optimize staffing and workforce allocation based on workload and business priorities.
• Establish standardized operating models and best practices across teams.

Transformation & Automation

• Lead AR transformation initiatives using automation, analytics and technology.
• Identify opportunities to eliminate manual work and improve first-pass resolution.
• Partner with Technology, Analytics and Operations to implement scalable solutions.

Leadership & Talent Development

• Build a strong leadership pipeline through ADs, Managers and team leaders.
• Establish succession planning and talent development.
• Create a culture of accountability, continuous improvement and high performance.

Analytics?

• Partners with analytics team to review and analyze reports and data to maximize efficiency and direct focus to appropriate areas of concern.?
• Reviews data and creates and drives action plans to resolve accounts and issues.?
• Identify denial trends, report on global payer issues, and implement recovery plans.?
• Ensure team is creating and executing reports weekly, monthly, quarterly, etc. AR reports for clients.???

Subject Matter Expert?

• Acts as a resource for all Accounts Receivable team members for questions regarding billing policies, state guidelines, reimbursement analysis and assists with resolution of challenging accounts and claims.??

Process?

• Creates and drives policies, procedures and best practices and revises as necessary.?
• Ensures change management best practice is followed and monitored to adhere adoption of processes.??
• Enforces and hold team accountable for adhering to and driving process.?

Qualifications??

• At least 5 years of experience in Accounts Receivable, with at least 3 years in a leadership position.?
• 5+ years of Accounts Receivable and Claims experience in the healthcare industry.?
• Strong analytic skills and proven success leading process improvement initiatives and project management?
• Knowledge of Medicare, Medicaid, Private Insurance, Private Pay, Liability, and Worker’s Compensation requirements and procedures and diagnosis and medical terminology.?
• Intermediate level of expertise with Microsoft Office Suite.?
• Knowledge of and ability to comply with HIPAA, HITECH, and patient confidentiality policies.?
• Advanced knowledge of the revenue cycle is required, experience with ASC billing preferred.?
• Epic experience strongly preferred.?
• Experience creating and delivering client facing content and client presentations.?