Job Description

The Director, Key Accounts will be responsible for developing new and existing relationships with Key Accounts and coaching Sales Managers on sales strategies, opportunities, and overall company direction.

The Key Accounts team will be responsible for implementing strategic and tactical programs to enhance sales segment penetration and deliver value for customers and competitive advantage for Signature Aviation. This position will lead Sales Managers for Key accounts, developing a high-achieving team of motivated account managers and providing the tools and guidance to expand their knowledge and influence with customers. Along with Sales Managers, the Director of Key Accounts will also act as the voice of the customer within Signature Aviation, coordinating across teams and functions to develop optimal outcomes and grow the overall book of business.

Sales Strategy

• Recommends and implements sales strategies that maximize the value of Signature to customers, selling across the entire suite of products and leveraging the full range of services
• Develops customer target market lists and engages a sales plan in conjunction with Account Managers, ensuring delivery of KPIs and growing overall customer loyalty to Signature
• Promotes and maintains customer relationships by conducting professional sales calls and quarterly business reviews, including on-site visits of potential customers.
• Along with Sales Managers, oversees all aspects of the customer relationship, including prospecting, proposal, contracting, and post-contract assistance
• Establishes a culture of servant leadership with direct reports, investing time in all aspects of performance and development according to individual needs, including skill and leadership growth
• Develops and maintains strong relations with General Managers and other local leadership teams, fostering a culture that promotes and understands the criticality of safety awareness and prevention through an understanding of safety-related intelligence and operational risks

Minimum Education and/or Experience:

• Bachelor's Degree or equivalent; plus 8 years related experience and/or training; or equivalent combination of education and experience in sales or strategy
• At least 5 years of leadership experience in Sales in a global environment, with demonstrated success in developing teams and customer portfolios

Additional knowledge and skills:

• Demonstrated proficiency in analyzing business trends and performance
• Ability to manipulate large data sets and conduct scenario analyses/modeling. Keen focus on accuracy
• Working knowledge of customer relationship management (CRM) systems, preferably Microsoft Dynamics
• Ability to manage a diverse range of projects simultaneously
• Ability to influence key stakeholders and partners throughout the business
• Excellent verbal, analytical, oral, and written communication skills, and interpersonal skills
• Self-starter with exemplary organization and resolution management skills. Must possess a "can do" attitude
• Demonstrated experience of successfully executing against tight deadlines, with a collaboration mindset
• Must be able to prioritize and manage concurrent projects and issues skillfully
• Experience in working with cross-functional/cross-departmental and virtual teams at a senior level
• Ability to read, analyze, and interpret complex documents. Ability to respond effectively to the most sensitive inquiries or complaints
• Ability to apply logical and critical thinking principles to a wide range of intellectual and practical problems
• Independent judgment is required to recommend objectives, evaluate new problem-solving approaches, and assess changing facts or conditions
• Advanced skills required in Microsoft Word, Excel, and PowerPoint

An Equal Opportunity Employer including Disability/Vets

With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

Our Benefits:

• Medical/prescription drug, dental, and vision Insurance
• Health Savings Account
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• 401(k)
• Critical Illness, Hospital Indemnity and Accident Insurance
• Identity Theft and Legal Services
• Paid time off
• Paid Maternity Leave
• Tuition reimbursement
• Training and Development
• Employee Assistance Program (EAP) & Perks

Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.