
At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
Overall Purpose
The Director of Enterprise Risk Management (ERM) is a critical member of the Enterprise and Operational Risk Management team. As owner of the Company’s Enterprise Risk Management Framework and Policy, the Director ERM is responsible for driving the core components and maturity of Early Warning’s ERM Program, as well as contributing to the management of risks that may impede the achievement of enterprise strategic goals and objectives. A key component of the role will be to work with all business areas across the company, as well as with other second and third-line functions, to support the evolution and delivery of the ERM program and drive a strong risk culture across the organization.
Essential Functions
Lead the management and maturity of the ERM Program, including overall risk governance, policies/standards/procedures, risk identification and assessment methodology, risk taxonomy, risk appetite development, risk education and culture and coordination of materials various executive and board level risk committees
Develop and maintain employee education activities designed to promote a strong culture of risk management and provide training on core elements of the risk management framework, including the three lines of defense
Conduct enterprise and other risk assessments, as needed to identify and assess significant risks, including working with the analytics team to model risks and understand all impact, worst case scenarios, etc.
Lead the periodic refresh of the Company’s Risk Appetite Statement, including owning and maintaining procedures to manage the Company-wide risk appetite process, driving processes to link risk appetite to strategic planning and engaging business partners on adoption and adherence
Provide oversight, review/assessment, and guidance of the first-line’s risk management programs and report to senior leadership on enterprise risks and program status
Lead and support the implementation and maturity of a new Integrated Risk Management Platform and drive user adoption across the enterprise
Lead the ongoing evolution of the enterprise policy governance program and processes
Ensure close coordination between ERM and the annual strategic planning process, budgeting and project prioritization
Working closely with Operational Risk Management and other 1st and 2nd line teams, identify, report, and monitor emerging risks to the company
Contribute to the reporting of enterprise-level risks to the company’s functional business leaders, executives, and governance committees
Lead a team of Risk Managers in the performance of efficient, effective, and sound risk management activities to connect objectives, risk appetite, and execution in an integrated manner that helps the Company create, preserve, and realize value.
Provides effective leadership in developing highly engaged, high-performance teams.
Support the company’s commitment to protect the integrity and confidentiality of systems and data.
Minimum Qualifications
Typically, a minimum of 12 years or more of progressive experience in risk management, preferably in a regulated industry
Proven in-depth knowledge of risk management programs, best practices, methodologies and frameworks typically gained through related experience
Demonstrated experience within a three-lines of defense program
Understanding of risk management and internal control leading practices
General knowledge of regulatory requirements specific to the financial services industry
Excellent oral and written communication skills and ability to influence and guide others at all levels of the organization
Proven strategic thinker and creative problem solver who also demonstrates strong attention to detail and efficiency
Ability to navigate ambiguous situations and drive decision-making
Ability to manage change and learn quickly in a dynamic business environment.
Strong relationship building skills
Excellent organizational, analytical and project management skills
Proficient in Microsoft Excel and PowerPoint.
Background and drug screen.
Preferred Qualifications
Advanced degree in a relevant field (e.g., JD, MBA, PhD)
Knowledge of the payments and/or financial services industries, regulatory trends and competitive environment
Knowledge and understanding of COSO’s Enterprise Risk Management framework
Experience with Integrated Risk Management Platforms
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.
Physical Requirements
Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.
Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.
The base pay scale for this position in:
New York, NY/ San Francisco, CA in USD per hour is: $186,000 - $232,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.
This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.
Some of the Ways We Prioritize Your Health and Happiness
Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
And SO much more! We continue to enhance our program, so be sure to check our Benefits page herefor the latest. Our team can share more during the interview process!
Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.
Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify

Early Warning Services, LLC, a financial services technology leader, has been empowering and protecting consumers, small businesses, and the U.S. financial services ecosystem with cutting-edge risk, fraud and payment solutions for more than three decades. Through our network intelligence and partnerships with more than 2,500 bank and credit union brands, we increase access to financial services and products, and protect financial transactions. We are the company behind Zelle® and the Paze℠ online checkout solution.