About Netsmart
Netsmart is a leading healthcare technology organization dedicated to Moving Healthcare Forward, Together. For more than 55 years, Netsmart has partnered with community-based and post-acute care providers to improve outcomes for the individuals and communities they serve. Our culture is rooted in collaboration, trust, service, and a strong commitment to responsible, secure innovation in healthcare.
Netsmart is seeking a Director, AI & Engineering Development to lead engineering execution for AI-enabled solutions across our healthcare technology platform. This leader will help translate product and AI strategy into scalable, secure, reliable solutions that deliver measurable impact for clients and communities.
This role is designed for a leader who has grown up through software engineering and architecture, understands how modern systems are built and operated, and can earn credibility with engineers while partnering effectively across Product, Data, Clinical, Security, Compliance, and business teams.
The Director will provide hands-on technical leadership and people leadership, helping teams operationalize AI capabilities responsibly while maintaining strong engineering standards, delivery discipline, and platform scalability.
Key Responsibilities
Engineering & AI Delivery
• Lead engineering teams responsible for building, deploying, and operating AI-enabled and data-driven solutions.
• Translate AI and product priorities into engineering roadmaps, delivery plans, milestones, and measurable outcomes.
• Drive strong execution across quality, performance, security, reliability, scalability, and operational readiness.
• Apply modern engineering, DevOps, and MLOps practices to support continuous delivery and production excellence.
Architecture & Technical Leadership
• Provide technical leadership across application architecture, AI platforms, data pipelines, integrations, and cloud-based systems.
• Guide architectural decisions and engineering tradeoffs with a practical, hands-on understanding of software development.
• Establish and uphold engineering standards, reusable patterns, design practices, and code quality expectations.
• Promote platform thinking to enable AI capabilities that are scalable, sustainable, maintainable, and reusable across solutions.
Product & Cross-Functional Partnership
• Partner closely with Product Management to deliver AI capabilities aligned to client needs, market priorities, and business outcomes.
• Collaborate with Data Science, Analytics, Clinical, Compliance, Privacy, and Security partners to operationalize AI capabilities responsibly.
• Communicate technical strategy, delivery progress, risks, and tradeoffs clearly to senior technology and product stakeholders.
Responsible AI & Governance
• Embed responsible AI practices, including transparency, explainability, monitoring, continuous validation, and human-centered design principles.
• Support AI governance, risk management, privacy, security, and compliance efforts in partnership with leadership and cross-functional stakeholders.
• Ensure AI solutions align with Netsmart’s commitment to trust, safety, responsible innovation, and community impact.
People Leadership & Operating Discipline
• Lead, coach, and develop high-performing engineering teams with a culture of accountability, collaboration, ownership, and continuous improvement.
• Recruit, retain, and grow technical talent aligned with Netsmart values, engineering standards, and delivery expectations.
• Create clarity around priorities, decision-making, execution plans, and success measures to help teams operate effectively at scale.
Success in this role means becoming a trusted engineering and AI leader who can turn strategy into practical execution. You will help teams build production-ready AI capabilities, strengthen engineering discipline, and deliver scalable solutions that advance Netsmart’s healthcare technology platform.
You will be known for operating with technical credibility, driving delivery clarity, developing strong engineering talent, and partnering across the organization to bring responsible AI innovation to life for clients, clinicians, providers, and communities.
At Netsmart, you will build technology that truly matters. This role offers the opportunity to lead impactful AI and engineering development work within a mission-driven organization where innovation supports clinicians, providers, and communities every day.
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here
Netsmart is an industry-leading healthcare technology organization dedicated to empowering providers to deliver value-based care to individuals and communities. For more than 55 years, we have partnered with provider organizations to improve health and wellbeing across the communities we serve.
Our innovative Netsmart CareFabric® platform offers a unified, connected framework of solutions and services designed for the human services, post-acute, payer and public sector communities. Together with our clients and Marketplace vendors, we develop and deliver technology solutions including electronic health records (EHRs), interoperability, analytics, augmented intelligence (AI), population health management and telehealth services that transform care delivery.
With more than 2,600 associates, we work closely with over 754,000 users across the U.S. to automate and coordinate clinical, financial and administrative processes.
Headquartered in Overland Park, KS, Netsmart has additional U.S. office locations in New York, Illinois and Missouri. As part of our continuous growth, we have launched the Netsmart India Global Capability Center (GCC) in Bengaluru, positioning it as a strategic hub to enhance our global presence, accelerate growth and foster collaboration.
Together, we have positively impacted the lives of more than 147 million individuals.
